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Thread: pay for accessibility testing?

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Number of posts in this thread: 8 (In chronological order)

From: Angela French
Date: Thu, May 16 2013 1:45PM
Subject: pay for accessibility testing?
No previous message | Next message →

Given the recent threads about having a real screen reader user testing applications/sites, does anyone know of a service one can hire to test an application? It's one thing to ask the kind people on this list to take a peek at something once in a while, but it would be great to have access to a service that would give a thorough review with different readers and browsers. The problem from our end of course, as a small state government agency, would be paying for it.

Thanks



Angela French
Internet Specialist
State Board for Community and Technical Colleges
360-704-4316
= EMAIL ADDRESS REMOVED =
http://www.checkoutacollege.com/
http://www.sbctc.edu

From: Steve Green
Date: Thu, May 16 2013 2:02PM
Subject: Re: pay for accessibility testing?
← Previous message | Next message →

There are several (many?) of us in here who offer such a service. I would be happy to discuss this off-list if you wish, but sadly our accountants do insist that we charge for it. The rates are of course very reasonable.

Steve Green

-----Original Message-----
From: = EMAIL ADDRESS REMOVED = [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Angela French
Sent: 16 May 2013 20:45
To: WebAim Forum ( = EMAIL ADDRESS REMOVED = )
Subject: [WebAIM] pay for accessibility testing?

Given the recent threads about having a real screen reader user testing applications/sites, does anyone know of a service one can hire to test an application? It's one thing to ask the kind people on this list to take a peek at something once in a while, but it would be great to have access to a service that would give a thorough review with different readers and browsers. The problem from our end of course, as a small state government agency, would be paying for it.

Thanks



Angela French
Internet Specialist
State Board for Community and Technical Colleges
360-704-4316
= EMAIL ADDRESS REMOVED =
http://www.checkoutacollege.com/
http://www.sbctc.edu

From: McKeithan, Thomas
Date: Thu, May 16 2013 2:15PM
Subject: Re: pay for accessibility testing?
← Previous message | Next message →

NIB provides accessibility testing and remediation of web sites, applications and documents. Please contact me if you'd like an assessment.

Respectfully,
Thomas Lee McKeithan II
Accessibility Program Manager
National Industries for the Blind
1310 Braddock Place
Alexandria, VA 22314
(703)310-0586 Direct
(703)477-6813 Cell
= EMAIL ADDRESS REMOVED =


"Believing is achieving, for if I believe, I can and I will achieve."






-----Original Message-----
From: = EMAIL ADDRESS REMOVED = [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Steve Green
Sent: Thursday, May 16, 2013 4:02 PM
To: WebAIM Discussion List
Subject: Re: [WebAIM] pay for accessibility testing?

There are several (many?) of us in here who offer such a service. I would be happy to discuss this off-list if you wish, but sadly our accountants do insist that we charge for it. The rates are of course very reasonable.

Steve Green

-----Original Message-----
From: = EMAIL ADDRESS REMOVED = [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Angela French
Sent: 16 May 2013 20:45
To: WebAim Forum ( = EMAIL ADDRESS REMOVED = )
Subject: [WebAIM] pay for accessibility testing?

Given the recent threads about having a real screen reader user testing applications/sites, does anyone know of a service one can hire to test an application? It's one thing to ask the kind people on this list to take a peek at something once in a while, but it would be great to have access to a service that would give a thorough review with different readers and browsers. The problem from our end of course, as a small state government agency, would be paying for it.

Thanks



Angela French
Internet Specialist
State Board for Community and Technical Colleges
360-704-4316
= EMAIL ADDRESS REMOVED =
http://www.checkoutacollege.com/
http://www.sbctc.edu

From: Jennifer Sutton
Date: Thu, May 16 2013 2:26PM
Subject: Re: pay for accessibility testing?
← Previous message | Next message →

Greetings Angela and WebAIM:

You may wish to contact Knowbility about their service, through
AccessWorks. I suggest you start here:

http://www.knowbility.org/v/service-detail/AccessWorks-Usability-Accessibility-Testing-Portal/3k/

At 12:45 PM 5/16/2013, you wrote:
>Given the recent threads about having a real screen reader user
>testing applications/sites, does anyone know of a service one can
>hire to test an application? It's one thing to ask the kind people
>on this list to take a peek at something once in a while, but it
>would be great to have access to a service that would give a
>thorough review with different readers and browsers. The problem
>from our end of course, as a small state government agency, would be
>paying for it.
>
>Thanks
>
>
>
>Angela French
>Internet Specialist
>State Board for Community and Technical Colleges
>360-704-4316
> = EMAIL ADDRESS REMOVED =
>http://www.checkoutacollege.com/
>http://www.sbctc.edu

From: Elle Waters
Date: Thu, May 16 2013 2:36PM
Subject: Re: pay for accessibility testing?
← Previous message | Next message →

Angela:

As our company also charges for this kind of work, and that might not be an affordable solution for you, I thought I'd offer some alternatives.

You could explore the possibility of working with a service like Loop 11 or even perhaps a local organization to gather user feedback. The potential wins of that are that it would be relatively low cost, if structured like a usability test and administered by your own staff. The potential down sides are that the results and any remediation plans are going to lack the expert guidance that many of the agencies on this list can provide. But, it's certainly an option.

Another idea is to hire people with disabilities, even if as contractors, for open positions. At my previous job, we worked with the NIB to run a pilot with one of our call centers. It was a huge success (and I do recommend them), and it also raised awareness at the company. The down side is one you're looking to address but one that might become critical or much bigger in scope: you will need to ensure that these individuals have equal access to *all* tools to perform their job duties. That was definitely our biggest hurdle, working with IT, security, and HR on a regular basis. This pilot impacted a lot more departments than originally anticipated, but it also impacted a lot more departments than originally anticipated. :)

Hope that helps,
Elle



On May 16, 2013, at 3:15 PM, "McKeithan, Thomas" < = EMAIL ADDRESS REMOVED = > wrote:

> NIB provides accessibility testing and remediation of web sites, applications and documents. Please contact me if you'd like an assessment.
>
> Respectfully,
> Thomas Lee McKeithan II
> Accessibility Program Manager
> National Industries for the Blind
> 1310 Braddock Place
> Alexandria, VA 22314
> (703)310-0586 Direct
> (703)477-6813 Cell
> = EMAIL ADDRESS REMOVED =
>
>
> "Believing is achieving, for if I believe, I can and I will achieve."
>
>
>
>
>
>
> -----Original Message-----
> From: = EMAIL ADDRESS REMOVED = [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Steve Green
> Sent: Thursday, May 16, 2013 4:02 PM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] pay for accessibility testing?
>
> There are several (many?) of us in here who offer such a service. I would be happy to discuss this off-list if you wish, but sadly our accountants do insist that we charge for it. The rates are of course very reasonable.
>
> Steve Green
>
> -----Original Message-----
> From: = EMAIL ADDRESS REMOVED = [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Angela French
> Sent: 16 May 2013 20:45
> To: WebAim Forum ( = EMAIL ADDRESS REMOVED = )
> Subject: [WebAIM] pay for accessibility testing?
>
> Given the recent threads about having a real screen reader user testing applications/sites, does anyone know of a service one can hire to test an application? It's one thing to ask the kind people on this list to take a peek at something once in a while, but it would be great to have access to a service that would give a thorough review with different readers and browsers. The problem from our end of course, as a small state government agency, would be paying for it.
>
> Thanks
>
>
>
> Angela French
> Internet Specialist
> State Board for Community and Technical Colleges
> 360-704-4316
> = EMAIL ADDRESS REMOVED =
> http://www.checkoutacollege.com/
> http://www.sbctc.edu
>
> > > > > > > >

From: Elle Waters
Date: Thu, May 16 2013 2:41PM
Subject: Re: pay for accessibility testing?
← Previous message | Next message →

I second Jennifer's suggestion, another great group with many creative ways to approach cost efficient assessments.

Cheers,
Elle


On May 16, 2013, at 3:26 PM, Jennifer Sutton < = EMAIL ADDRESS REMOVED = > wrote:

> Greetings Angela and WebAIM:
>
> You may wish to contact Knowbility about their service, through
> AccessWorks. I suggest you start here:
>
> http://www.knowbility.org/v/service-detail/AccessWorks-Usability-Accessibility-Testing-Portal/3k/
>
> At 12:45 PM 5/16/2013, you wrote:
>> Given the recent threads about having a real screen reader user
>> testing applications/sites, does anyone know of a service one can
>> hire to test an application? It's one thing to ask the kind people
>> on this list to take a peek at something once in a while, but it
>> would be great to have access to a service that would give a
>> thorough review with different readers and browsers. The problem
>> from our end of course, as a small state government agency, would be
>> paying for it.
>>
>> Thanks
>>
>>
>>
>> Angela French
>> Internet Specialist
>> State Board for Community and Technical Colleges
>> 360-704-4316
>> = EMAIL ADDRESS REMOVED =
>> http://www.checkoutacollege.com/
>> http://www.sbctc.edu
>
> > >

From: Pratik Patel
Date: Fri, May 17 2013 6:53AM
Subject: Re: pay for accessibility testing?
← Previous message | Next message →

I echo both Elle and Jennifer's suggestions. You could also contact us. We
will try to work with you to find the most cost effective solutions as well.
One thing I would recommend is that if you can start working with people
from the planning/design phase, it will be less costly. We're working on
gathering some stats to put this in more concrete terms.

Regards,

Pratik


Pratik Patel
Founder and CEO, EZFire
T: 718-928-5529
M: 718-249-7019
E: = EMAIL ADDRESS REMOVED = (or = EMAIL ADDRESS REMOVED = )
Follow me on Twitter: @ppatel
Follow me on LinkedIn: http://www.linkedin.com/pub/pratik-patel/9/985/882
Skype: Patel.pratik


-----Original Message-----
From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Elle Waters
Sent: Thursday, May 16, 2013 4:42 PM
To: WebAIM Discussion List
Subject: Re: [WebAIM] pay for accessibility testing?

I second Jennifer's suggestion, another great group with many creative ways
to approach cost efficient assessments.

Cheers,
Elle


On May 16, 2013, at 3:26 PM, Jennifer Sutton < = EMAIL ADDRESS REMOVED = > wrote:

> Greetings Angela and WebAIM:
>
> You may wish to contact Knowbility about their service, through
> AccessWorks. I suggest you start here:
>
>
http://www.knowbility.org/v/service-detail/AccessWorks-Usability-Accessibili
ty-Testing-Portal/3k/
>
> At 12:45 PM 5/16/2013, you wrote:
>> Given the recent threads about having a real screen reader user
>> testing applications/sites, does anyone know of a service one can
>> hire to test an application? It's one thing to ask the kind people
>> on this list to take a peek at something once in a while, but it
>> would be great to have access to a service that would give a
>> thorough review with different readers and browsers. The problem
>> from our end of course, as a small state government agency, would be
>> paying for it.
>>
>> Thanks
>>
>>
>>
>> Angela French
>> Internet Specialist
>> State Board for Community and Technical Colleges
>> 360-704-4316
>> = EMAIL ADDRESS REMOVED =
>> http://www.checkoutacollege.com/
>> http://www.sbctc.edu
>
> > >

From: Whitney Quesenbery
Date: Wed, May 22 2013 6:32PM
Subject: Re: pay for accessibility testing?
← Previous message | No next message

I also second the suggestion of using the Knowbility AccessWorks portal.
It's a partnership with Loop11.

Loop 11 provides an accessible remote testing platform
AccessWorks provides a panel of people with a wide variety of disabilities
to be usability test participants, with recruiting options. The
participants are paid by the hour through the platform.

It's a very low-cost solution and one I'd urge everyone in the community to
support.

Let me hasten to say that this is usability testing, not consulting, so it
is just one tool in the toolkit and does not replace reviews, code
inspections, and so on. What it DOES do is give you a view into the user
experience for people with different disabilities and using different AT,
paying them fairly for their time.

Whitney


On Fri, May 17, 2013 at 8:53 AM, Pratik Patel < = EMAIL ADDRESS REMOVED = > wrote:

> I echo both Elle and Jennifer's suggestions. You could also contact us. We
> will try to work with you to find the most cost effective solutions as
> well.
> One thing I would recommend is that if you can start working with people
> from the planning/design phase, it will be less costly. We're working on
> gathering some stats to put this in more concrete terms.
>
> Regards,
>
> Pratik
>
>
> Pratik Patel
> Founder and CEO, EZFire
> T: 718-928-5529
> M: 718-249-7019
> E: = EMAIL ADDRESS REMOVED = (or = EMAIL ADDRESS REMOVED = )
> Follow me on Twitter: @ppatel
> Follow me on LinkedIn: http://www.linkedin.com/pub/pratik-patel/9/985/882
> Skype: Patel.pratik
>
>
> -----Original Message-----
> From: = EMAIL ADDRESS REMOVED =
> [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Elle Waters
> Sent: Thursday, May 16, 2013 4:42 PM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] pay for accessibility testing?
>
> I second Jennifer's suggestion, another great group with many creative ways
> to approach cost efficient assessments.
>
> Cheers,
> Elle
>
>
> On May 16, 2013, at 3:26 PM, Jennifer Sutton < = EMAIL ADDRESS REMOVED = > wrote:
>
> > Greetings Angela and WebAIM:
> >
> > You may wish to contact Knowbility about their service, through
> > AccessWorks. I suggest you start here:
> >
> >
>
> http://www.knowbility.org/v/service-detail/AccessWorks-Usability-Accessibili
> ty-Testing-Portal/3k/
> >
> > At 12:45 PM 5/16/2013, you wrote:
> >> Given the recent threads about having a real screen reader user
> >> testing applications/sites, does anyone know of a service one can
> >> hire to test an application? It's one thing to ask the kind people
> >> on this list to take a peek at something once in a while, but it
> >> would be great to have access to a service that would give a
> >> thorough review with different readers and browsers. The problem
> >> from our end of course, as a small state government agency, would be
> >> paying for it.
> >>
> >> Thanks
> >>
> >>
> >>
> >> Angela French
> >> Internet Specialist
> >> State Board for Community and Technical Colleges
> >> 360-704-4316
> >> = EMAIL ADDRESS REMOVED =
> >> http://www.checkoutacollege.com/
> >> http://www.sbctc.edu
> >
> > > > > > > > > >
> > > >



--
Whitney Quesenbery
www.wqusability.com | @whitneyq

Storytelling for User Experience
www.rosenfeldmedia.com/books/storytelling

Global UX: Design and research in a connected world
@globalUX | www.amazon.com/gp/product/012378591X/