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From: Jonathan Metz
Date: Wed, Jul 17 2013 12:35PM
Subject: NVDA, Acrobat, Reader, or User issue with OCRed PDF
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Howdy,

I’m trying to use NVDA to read a PDF I’ve OCRed and tagged. I can’t figure out how to get NVDA to read the whole document to me. I hit ‘h’ on the keyboard and nothing happens. I press and hold Caps lock and try any of the keyboard controls provided from WebAim, but to no avail. Instead, it simply tells me that I’m holding down the Caps Lock or Keyboard Insert key.

NVDA will announce the title of the document and the application (either Reader or Acrobat) and then that’s it.

If I hover my mouse over a paragraph, it reads that no problem.

The second paragraph, which has some jumbled words that I’ve added a Span tag with Actual Text is never read.

It reads an H2 that starts with a Span tag with Actual Text.

When browsing in the Tree view, it reads all the banker boxes without fail.

When I use Adobe’s Read Out Loud ‘feature’, Acrobat force closes.

Is this an NVDA issue, an adobe issue, or CEBKAC (Critical Error Between Keyboard and Chair)? I’m getting really frustrated.

Thanks for all your help, in advance.

Best,
Jon

From: Olaf Drümmer
Date: Wed, Jul 17 2013 4:10PM
Subject: Re: NVDA, Acrobat, Reader, or User issue with OCRed PDF
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Hi Jonathan,

Am 17 Jul 2013 um 20:35 schrieb Jonathan Metz < = EMAIL ADDRESS REMOVED = >:

> When I use Adobe’s Read Out Loud ‘feature’, Acrobat force closes.

that looks like the PDF might have syntactical problems.

Could you also try to
- use Acrobat Pro and save as accessible text - what do you get?
- use callas pdfGoHTML - what do you get?

Background info: it's more or less the same engine that is working inside Adobe Reader and Adobe Acrobat for any of the above, and also for how NVDA gets access to the PDF file's content. If NVDA doesn't give you much, it might be because Adobe Reader is struggling and does not give much to NVDA to begin with.

Olaf

From: Jonathan Metz
Date: Wed, Jul 17 2013 7:56PM
Subject: Re: NVDA, Acrobat, Reader, or User issue with OCRed PDF
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Thanks for the response, Olaf.


Yes, I forgot to mention that Acrobat crashes too. I haven¹t installed
pdfGoHTML on this computer yet, but a good idea none the less.

Whats the name of that other PDF reader that works with NVDA? I just can¹t
remember the name and want to give that a whirl.

Should I just try OCRing that page that¹s causing me trouble and see if
that helps any?

Thanks,
Jonathan

On 7/17/13 6:10 PM, "Olaf Drümmer" < = EMAIL ADDRESS REMOVED = > wrote:

>Hi Jonathan,
>
>Am 17 Jul 2013 um 20:35 schrieb Jonathan Metz
>< = EMAIL ADDRESS REMOVED = >:
>
>> When I use Adobe¹s Read Out Loud Œfeature¹, Acrobat force closes.
>
>that looks like the PDF might have syntactical problems.
>
>Could you also try to
>- use Acrobat Pro and save as accessible text - what do you get?
>- use callas pdfGoHTML - what do you get?
>
>Background info: it's more or less the same engine that is working inside
>Adobe Reader and Adobe Acrobat for any of the above, and also for how
>NVDA gets access to the PDF file's content. If NVDA doesn't give you
>much, it might be because Adobe Reader is struggling and does not give
>much to NVDA to begin with.
>
>Olaf
>
>>>