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Thread: HTML Chat Accessibility
Number of posts in this thread: 6 (In chronological order)
From: Michael Bullis
Date: Mon, Mar 16 2015 8:20AM
Subject: HTML Chat Accessibility
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Good morning:
I am the ED of an Independent Living Center.
We are looking at starting a series of chat forums for online use and wonder
what specific chat platforms are accessible?
I looked at HTML Chat and it doesn't appear to be accessible in real time
because the text didn't appear to change in a way that Jaws could see it and
speak the changes in real time.
Any thoughts on which direction we should go?
Michael Bullis,
Executive Director,
The IMAGE Center of Maryland
Office:443-275-9394
Cell:443-286-9001
email: = EMAIL ADDRESS REMOVED =
website: www.imagemd.org
From: Cliff Tyllick
Date: Mon, Mar 16 2015 10:09AM
Subject: Re: HTML Chat Accessibility
← Previous message | Next message →
Try LivePerson. And be sure to ask them for the accessible version.
A former colleague worked hard with them until their product was fully accessible to people using screen readers and could be purchased by his employer. I'm not sure they realized the value of his (free to them) collaboration, so it would be neat to have a new potential customer contact them and ask if they can provide an accessible chat interface.
See what you discover!
Cliff Tyllick
Sent from my iPhone
Although its spellcheck often saves me, all goofs in sent messages are its fault.
> On Mar 16, 2015, at 9:20 AM, Michael Bullis < = EMAIL ADDRESS REMOVED = > wrote:
>
> Good morning:
>
> I am the ED of an Independent Living Center.
>
> We are looking at starting a series of chat forums for online use and wonder
> what specific chat platforms are accessible?
>
> I looked at HTML Chat and it doesn't appear to be accessible in real time
> because the text didn't appear to change in a way that Jaws could see it and
> speak the changes in real time.
>
> Any thoughts on which direction we should go?
>
>
>
>
>
> Michael Bullis,
>
> Executive Director,
>
> The IMAGE Center of Maryland
>
> Office:443-275-9394
>
> Cell:443-286-9001
>
> email: = EMAIL ADDRESS REMOVED =
>
> website: www.imagemd.org
>
>
>
> > >
From: Michael Bullis
Date: Tue, Mar 17 2015 5:55AM
Subject: Re: HTML Chat Accessibility
← Previous message | Next message →
Thanks. This looks interesting. It appears that they mostly use it for
customer service rather than for chat conversations among groups, but I'm
going to speak with them. Also, if you're a business, just a heads-up, it
costs about $1.50 per conversation so you'd better really be making some
dollars to use it.
In any event, I want to explore the use by nonprofit possibility.
-----Original Message-----
From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Cliff Tyllick
Sent: Monday, March 16, 2015 12:09 PM
To: WebAIM Discussion List
Subject: Re: [WebAIM] HTML Chat Accessibility
Try LivePerson. And be sure to ask them for the accessible version.
A former colleague worked hard with them until their product was fully
accessible to people using screen readers and could be purchased by his
employer. I'm not sure they realized the value of his (free to them)
collaboration, so it would be neat to have a new potential customer contact
them and ask if they can provide an accessible chat interface.
See what you discover!
Cliff Tyllick
Sent from my iPhone
Although its spellcheck often saves me, all goofs in sent messages are its
fault.
> On Mar 16, 2015, at 9:20 AM, Michael Bullis < = EMAIL ADDRESS REMOVED = > wrote:
>
> Good morning:
>
> I am the ED of an Independent Living Center.
>
> We are looking at starting a series of chat forums for online use and
wonder
> what specific chat platforms are accessible?
>
> I looked at HTML Chat and it doesn't appear to be accessible in real time
> because the text didn't appear to change in a way that Jaws could see it
and
> speak the changes in real time.
>
> Any thoughts on which direction we should go?
>
>
>
>
>
> Michael Bullis,
>
> Executive Director,
>
> The IMAGE Center of Maryland
>
> Office:443-275-9394
>
> Cell:443-286-9001
>
> email: = EMAIL ADDRESS REMOVED =
>
> website: www.imagemd.org
>
>
>
> > >
From: lists@srinivasu.org
Date: Tue, Mar 17 2015 6:24AM
Subject: Re: HTML Chat Accessibility
← Previous message | Next message →
How about you give Google Hangouts a try. I noticed there are some good accessibility improvements.
Regards,
Srinivasu Chakravarthula | @csrinivasu
Sent from my iPhone 5C
> On 17-Mar-2015, at 17:25, Michael Bullis < = EMAIL ADDRESS REMOVED = > wrote:
>
> Thanks. This looks interesting. It appears that they mostly use it for
> customer service rather than for chat conversations among groups, but I'm
> going to speak with them. Also, if you're a business, just a heads-up, it
> costs about $1.50 per conversation so you'd better really be making some
> dollars to use it.
> In any event, I want to explore the use by nonprofit possibility.
>
>
> -----Original Message-----
> From: = EMAIL ADDRESS REMOVED =
> [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Cliff Tyllick
> Sent: Monday, March 16, 2015 12:09 PM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] HTML Chat Accessibility
>
> Try LivePerson. And be sure to ask them for the accessible version.
>
> A former colleague worked hard with them until their product was fully
> accessible to people using screen readers and could be purchased by his
> employer. I'm not sure they realized the value of his (free to them)
> collaboration, so it would be neat to have a new potential customer contact
> them and ask if they can provide an accessible chat interface.
>
> See what you discover!
>
> Cliff Tyllick
>
> Sent from my iPhone
> Although its spellcheck often saves me, all goofs in sent messages are its
> fault.
>
>> On Mar 16, 2015, at 9:20 AM, Michael Bullis < = EMAIL ADDRESS REMOVED = > wrote:
>>
>> Good morning:
>>
>> I am the ED of an Independent Living Center.
>>
>> We are looking at starting a series of chat forums for online use and
> wonder
>> what specific chat platforms are accessible?
>>
>> I looked at HTML Chat and it doesn't appear to be accessible in real time
>> because the text didn't appear to change in a way that Jaws could see it
> and
>> speak the changes in real time.
>>
>> Any thoughts on which direction we should go?
>>
>>
>>
>>
>>
>> Michael Bullis,
>>
>> Executive Director,
>>
>> The IMAGE Center of Maryland
>>
>> Office:443-275-9394
>>
>> Cell:443-286-9001
>>
>> email: = EMAIL ADDRESS REMOVED =
>>
>> website: www.imagemd.org
>>
>>
>>
>> >> >> > > > >
> > >
From: JAKE JOEHL
Date: Tue, Mar 17 2015 9:10AM
Subject: Re: HTML Chat Accessibility
← Previous message | Next message →
I actually received a Google Hangouts invite late last year from a now former colleague at my volunteer job. He wanted to chat with me about something. I was able to download and install the plugin just fine, but it didn't work in Safari at the time. My guess is that this was a flash compatibility issue. But I have since had flash installed in Safari, so I might try again soon. But I also wanted to say that I took a medical terminology class a few years ago, and they used WebCT. I was still using Windows at the time, and I had several issues including a very inaccessible chat area.
Jake
Please visit me at http://jazzyjj.dreamwidth.org .
On Mar 17, 2015, at 7:24 AM, = EMAIL ADDRESS REMOVED = wrote:
How about you give Google Hangouts a try. I noticed there are some good accessibility improvements.
Regards,
Srinivasu Chakravarthula | @csrinivasu
Sent from my iPhone 5C
> On 17-Mar-2015, at 17:25, Michael Bullis < = EMAIL ADDRESS REMOVED = > wrote:
>
> Thanks. This looks interesting. It appears that they mostly use it for
> customer service rather than for chat conversations among groups, but I'm
> going to speak with them. Also, if you're a business, just a heads-up, it
> costs about $1.50 per conversation so you'd better really be making some
> dollars to use it.
> In any event, I want to explore the use by nonprofit possibility.
>
>
> -----Original Message-----
> From: = EMAIL ADDRESS REMOVED =
> [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Cliff Tyllick
> Sent: Monday, March 16, 2015 12:09 PM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] HTML Chat Accessibility
>
> Try LivePerson. And be sure to ask them for the accessible version.
>
> A former colleague worked hard with them until their product was fully
> accessible to people using screen readers and could be purchased by his
> employer. I'm not sure they realized the value of his (free to them)
> collaboration, so it would be neat to have a new potential customer contact
> them and ask if they can provide an accessible chat interface.
>
> See what you discover!
>
> Cliff Tyllick
>
> Sent from my iPhone
> Although its spellcheck often saves me, all goofs in sent messages are its
> fault.
>
>> On Mar 16, 2015, at 9:20 AM, Michael Bullis < = EMAIL ADDRESS REMOVED = > wrote:
>>
>> Good morning:
>>
>> I am the ED of an Independent Living Center.
>>
>> We are looking at starting a series of chat forums for online use and
> wonder
>> what specific chat platforms are accessible?
>>
>> I looked at HTML Chat and it doesn't appear to be accessible in real time
>> because the text didn't appear to change in a way that Jaws could see it
> and
>> speak the changes in real time.
>>
>> Any thoughts on which direction we should go?
>>
>>
>>
>>
>>
>> Michael Bullis,
>>
>> Executive Director,
>>
>> The IMAGE Center of Maryland
>>
>> Office:443-275-9394
>>
>> Cell:443-286-9001
>>
>> email: = EMAIL ADDRESS REMOVED =
>>
>> website: www.imagemd.org
>>
>>
>>
>> >> >> > > > >
> > >
From: Jennifer Sutton
Date: Tue, Mar 17 2015 10:19AM
Subject: Re: HTML Chat Accessibility
← Previous message | No next message
We've talked about some different kinds of chats, in recent months,
so I don't think the info is out of date, yet.
Perhaps these links to threads will help:
http://webaim.org/discussion/mail_thread?thread=6641
and
http://webaim.org/discussion/mail_thread?thread=6665
Jennifer