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Thread: Stats on keyboard-only users
Number of posts in this thread: 5 (In chronological order)
From: Sarah Ferguson
Date: Fri, May 25 2018 8:56AM
Subject: Stats on keyboard-only users
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I recently had a meeting with upper management to discuss the importance of
expanding the reach of the accessibility program here. An Executive VP
asked me what percentage of people rely on the keyboard for navigation
(with or without a SR). I'm having trouble finding this data. Does anyone
know?
Thanks,
Sarah
From: Swift, Daniel P.
Date: Fri, May 25 2018 9:10AM
Subject: Re: Stats on keyboard-only users
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Is anyone on the list involved with the survey below?
https://webaim.org/projects/screenreadersurvey7/#problematic
If so, is it possible to get a number associated with "lack of keyboard accessibility" from the section at the above link? To me that number (x/1792) would suggest a percentage of respondents that rely heavily on the keyboard (IE - as a person that doesn't rely heavily on using the keyboard for navigation, I'm not going to report it as a problem). I think that could be a good starting point.
Just a thought.
Dan Swift
Senior Web Specialist
Enterprise Services
West Chester University
610.738.0589
-----Original Message-----
From: WebAIM-Forum [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Sarah Ferguson
Sent: Friday, May 25, 2018 10:57 AM
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Subject: [WebAIM] Stats on keyboard-only users
I recently had a meeting with upper management to discuss the importance of expanding the reach of the accessibility program here. An Executive VP asked me what percentage of people rely on the keyboard for navigation (with or without a SR). I'm having trouble finding this data. Does anyone know?
Thanks,
Sarah
From: Jared Smith
Date: Fri, May 25 2018 9:49AM
Subject: Re: Stats on keyboard-only users
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> If so, is it possible to get a number associated with "lack of keyboard accessibility" from the section at the above link?
475 (25%) of respondents listed lack of keyboard accessibility as one
of their top three problematic items on the web. Of course this is at
best 25% of screen reader users, so not a highly informative number.
The survey results also indicate that 41.4% of respondents always,
often, or sometimes use a keyboard on mobile -
https://webaim.org/projects/screenreadersurvey7/#mobilekeyboard
33.3% of respondents in our Survey of Users with Motor Disabilities
reported using the keyboard (or keyboard-like devices) as their
primary means of navigation -
https://webaim.org/projects/motordisabilitysurvey/#means
I think you'll have great difficulty finding definitive numbers for
"what percentage of people rely on the keyboard for navigation". A
better question would be to ask "what percentage of people USE the
keyboard for navigation". Many people use the keyboard for efficiency
or preference, even though they may not have to due to a disability.
Because keyboard accessibility is among the most basic of
accessibility techniques to get right (in fact, it works by default -
you have to do something to break it), I'd hope there would be
discomfort in the suggestion that keyboard accessibility could be
summarily ignored if the percent of users that rely on it is small
enough. Using that argument, one simply needs to set the threshold a
bit higher and higher until people with disabilities are no longer a
concern at all.
Thanks,
Jared
From: Sean Murphy
Date: Fri, May 25 2018 6:00PM
Subject: Re: Stats on keyboard-only users
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Asking how many people use a keyboard or how many people use the mouse is irrelevant I am not aware of anyone tracking usage of input devices. Using touch, keyboard, voice, mouse are all just different input methods for accessing a web. This is because you are covering the full range of ages of users regardless if they have a disability or not. Best practice for you X design is to insure you have as many input method as possible. Even if someone is using a touch keyboard they are still using a keyboard. I would answer this question by saying that the keyboard input is required for all users.
My experience is the part
> On 26 May 2018, at 12:56 am, Sarah Ferguson < = EMAIL ADDRESS REMOVED = > wrote:
>
> I recently had a meeting with upper management to discuss the importance of
> expanding the reach of the accessibility program here. An Executive VP
> asked me what percentage of people rely on the keyboard for navigation
> (with or without a SR). I'm having trouble finding this data. Does anyone
> know?
>
> Thanks,
>
> Sarah
> > > >
From: Sarah Ferguson
Date: Tue, May 29 2018 8:47AM
Subject: Re: Stats on keyboard-only users
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Hi everyone,
We already require that everything be accessible by keyboard and we would
never minimize its importance. I didn't mean to imply that. I think our EVP
was looking for a number to sort of shock the executive team into sending
more money our way to expand accessibility resources. Keyboard nav is one
of those things that has a huge impact on users and the average American
has no idea.
Thanks to those who thought creatively about obtaining data!
Sarah Ferguson
On Fri, May 25, 2018 at 8:00 PM, Sean Murphy < = EMAIL ADDRESS REMOVED = > wrote:
> Asking how many people use a keyboard or how many people use the mouse is
> irrelevant I am not aware of anyone tracking usage of input devices. Using
> touch, keyboard, voice, mouse are all just different input methods for
> accessing a web. This is because you are covering the full range of
> ages of users regardless if they have a disability or not. Best practice
> for you X design is to insure you have as many input method as possible.
> Even if someone is using a touch keyboard they are still using a keyboard.
> I would answer this question by saying that the keyboard input is required
> for all users.
>
> My experience is the part
>
> > On 26 May 2018, at 12:56 am, Sarah Ferguson < = EMAIL ADDRESS REMOVED = > wrote:
> >
> > I recently had a meeting with upper management to discuss the importance
> of
> > expanding the reach of the accessibility program here. An Executive VP
> > asked me what percentage of people rely on the keyboard for navigation
> > (with or without a SR). I'm having trouble finding this data. Does anyone
> > know?
> >
> > Thanks,
> >
> > Sarah
> > > > > > > > > > > > >