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Thread: Accessible survey tools

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Number of posts in this thread: 7 (In chronological order)

From: sara hunter
Date: Fri, Jan 04 2019 2:22PM
Subject: Accessible survey tools
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Good afternoon,
Our department is looking at purchasing surveymonkey. We are tasked with checking the accessibility of the program before purchase. We are also open to suggesting a different survey tool if it is found to be more accessible.

I have been able to tell that generally the surveys themselves (in surveymonkey) are accessible to screen reader users- but I am having difficulty creating a survey using assistive technology (NVDA). As a sighted user- it very well could be user error. I am hoping for some feedback on the most accessible software for creating surveys. As well as if any programs produce an accessible output report.

Thank you for your input and assistance!

Sara


Sent from my iPhone

From: Bim Egan
Date: Sat, Jan 05 2019 7:02AM
Subject: Re: Accessible survey tools
← Previous message | Next message →

Hi Sara,

I too tried to use SurveyMonkey to create a survey last year but had to send
them feedback that they had actually hidden all the content within the
dialogs from screenreaders. The reply I got was that they had no current
plans to make the survey creation process accessible.

I did look into using one or two others, but found none that had even tried
for both accessible input and output.

Sorry this is a negative response. There's a real need for an end-to-end
accessible survey / feedback system. I'd be really interested if anyone else
has found one.

All the best,


Bim
-------------
Bim Egan
Skype phone: 01223 96 87 96
Personal Email: = EMAIL ADDRESS REMOVED =
Skype ID: bim.accessequals

Coordinator: Describe Online
W: www.describe-online.com
E: = EMAIL ADDRESS REMOVED =
----------------------------------------
Partner: AccessEquals
W: www.accessequals.com
E: = EMAIL ADDRESS REMOVED =
-----Original Message-----
From: WebAIM-Forum [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf
Of sara hunter
Sent: 04 January 2019 21:22
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Accessible survey tools

Good afternoon,
Our department is looking at purchasing surveymonkey. We are tasked with
checking the accessibility of the program before purchase. We are also open
to suggesting a different survey tool if it is found to be more accessible.

I have been able to tell that generally the surveys themselves (in
surveymonkey) are accessible to screen reader users- but I am having
difficulty creating a survey using assistive technology (NVDA). As a
sighted user- it very well could be user error. I am hoping for some
feedback on the most accessible software for creating surveys. As well as if
any programs produce an accessible output report.

Thank you for your input and assistance!

Sara


Sent from my iPhone
http://webaim.org/discussion/archives
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From: JP Jamous
Date: Sat, Jan 05 2019 9:30AM
Subject: Re: Accessible survey tools
← Previous message | Next message →

I was discussing Survey monkey with my colleagues to create a survey to
identify how visually impaired use the web. We are trying to improve the
browser/Assistive Technology combination for users in the health industry.

I was under the impression that Survey Monkey had an accessible UI, because
their surveys tend to be accessible on the end-user side. Now, this confirms
that on the content authoring side it is not.

While this is typical of CMS systems, it is not acceptable in my opinion as
a Sr. Digital Accessibility Engineer.

I would like to find out how many of you would be interested in joining me
to create a survey system that is accessible on both the content authoring
and end-user sides.

What would be required of you:
1. Provide me with the type of authoring content you'd like to included
2. Provide me with the type of browser and assistive technology you use to
access the web
3. Identify if you use mobile devices to create a survey and if you use an
external keyboard to help you type faster

All I would need is user feedback. I can handle all of the technical aspects
since I have a web/database servers in the cloud with high-end SSL
encryption to create accounts.

Again, if you'd like to assist, Please, e-mail me off the list at
= EMAIL ADDRESS REMOVED = and reference in the subject, "Creating an Accessible Survey
CMS"

Thank you folks.



--------------------
JP Jamous
Senior Digital Accessibility Engineer
E-Mail Me |Join My LinkedIn Network
--------------------


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Bim
Egan
Sent: Saturday, January 5, 2019 8:03 AM
To: 'WebAIM Discussion List' < = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] Accessible survey tools

Hi Sara,

I too tried to use SurveyMonkey to create a survey last year but had to send
them feedback that they had actually hidden all the content within the
dialogs from screenreaders. The reply I got was that they had no current
plans to make the survey creation process accessible.

I did look into using one or two others, but found none that had even tried
for both accessible input and output.

Sorry this is a negative response. There's a real need for an end-to-end
accessible survey / feedback system. I'd be really interested if anyone else
has found one.

All the best,


Bim
-------------
Bim Egan
Skype phone: 01223 96 87 96
Personal Email: = EMAIL ADDRESS REMOVED =
Skype ID: bim.accessequals

Coordinator: Describe Online
W: www.describe-online.com
E: = EMAIL ADDRESS REMOVED =
----------------------------------------
Partner: AccessEquals
W: www.accessequals.com
E: = EMAIL ADDRESS REMOVED =
-----Original Message-----
From: WebAIM-Forum [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf
Of sara hunter
Sent: 04 January 2019 21:22
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Accessible survey tools

Good afternoon,
Our department is looking at purchasing surveymonkey. We are tasked with
checking the accessibility of the program before purchase. We are also open
to suggesting a different survey tool if it is found to be more accessible.

I have been able to tell that generally the surveys themselves (in
surveymonkey) are accessible to screen reader users- but I am having
difficulty creating a survey using assistive technology (NVDA). As a
sighted user- it very well could be user error. I am hoping for some
feedback on the most accessible software for creating surveys. As well as if
any programs produce an accessible output report.

Thank you for your input and assistance!

Sara


Sent from my iPhone
http://webaim.org/discussion/archives
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From: Maxability A11Y
Date: Sat, Jan 05 2019 9:41AM
Subject: Re: Accessible survey tools
← Previous message | Next message →

All,

I did lot of experiment with Survey Monkey to create feedback surveys for
my accessibility trainings. Though I am somehow able to create a survey, it
is extremely difficult with screen reader.

Now I am mostly using Google forms and Office forms for most of the
registrations and feedback. Both of them are accessible both authoring side
and even the end user side. May be worth looking at them if they meet your
need.

http://forms.google.com
http://forms.office.com

Thanks & Regards
Rakesh


On Sat, Jan 5, 2019 at 10:00 PM JP Jamous < = EMAIL ADDRESS REMOVED = > wrote:

> I was discussing Survey monkey with my colleagues to create a survey to
> identify how visually impaired use the web. We are trying to improve the
> browser/Assistive Technology combination for users in the health industry.
>
> I was under the impression that Survey Monkey had an accessible UI, because
> their surveys tend to be accessible on the end-user side. Now, this
> confirms
> that on the content authoring side it is not.
>
> While this is typical of CMS systems, it is not acceptable in my opinion as
> a Sr. Digital Accessibility Engineer.
>
> I would like to find out how many of you would be interested in joining me
> to create a survey system that is accessible on both the content authoring
> and end-user sides.
>
> What would be required of you:
> 1. Provide me with the type of authoring content you'd like to included
> 2. Provide me with the type of browser and assistive technology you use to
> access the web
> 3. Identify if you use mobile devices to create a survey and if you use an
> external keyboard to help you type faster
>
> All I would need is user feedback. I can handle all of the technical
> aspects
> since I have a web/database servers in the cloud with high-end SSL
> encryption to create accounts.
>
> Again, if you'd like to assist, Please, e-mail me off the list at
> = EMAIL ADDRESS REMOVED = and reference in the subject, "Creating an Accessible
> Survey
> CMS"
>
> Thank you folks.
>
>
>
> --------------------
> JP Jamous
> Senior Digital Accessibility Engineer
> E-Mail Me |Join My LinkedIn Network
> --------------------
>
>
> -----Original Message-----
> From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Bim
> Egan
> Sent: Saturday, January 5, 2019 8:03 AM
> To: 'WebAIM Discussion List' < = EMAIL ADDRESS REMOVED = >
> Subject: Re: [WebAIM] Accessible survey tools
>
> Hi Sara,
>
> I too tried to use SurveyMonkey to create a survey last year but had to
> send
> them feedback that they had actually hidden all the content within the
> dialogs from screenreaders. The reply I got was that they had no current
> plans to make the survey creation process accessible.
>
> I did look into using one or two others, but found none that had even tried
> for both accessible input and output.
>
> Sorry this is a negative response. There's a real need for an end-to-end
> accessible survey / feedback system. I'd be really interested if anyone
> else
> has found one.
>
> All the best,
>
>
> Bim
> -------------
> Bim Egan
> Skype phone: 01223 96 87 96
> Personal Email: = EMAIL ADDRESS REMOVED =
> Skype ID: bim.accessequals
>
> Coordinator: Describe Online
> W: www.describe-online.com
> E: = EMAIL ADDRESS REMOVED =
> ----------------------------------------
> Partner: AccessEquals
> W: www.accessequals.com
> E: = EMAIL ADDRESS REMOVED =
> -----Original Message-----
> From: WebAIM-Forum [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf
> Of sara hunter
> Sent: 04 January 2019 21:22
> To: = EMAIL ADDRESS REMOVED =
> Subject: [WebAIM] Accessible survey tools
>
> Good afternoon,
> Our department is looking at purchasing surveymonkey. We are tasked with
> checking the accessibility of the program before purchase. We are also open
> to suggesting a different survey tool if it is found to be more
> accessible.
>
> I have been able to tell that generally the surveys themselves (in
> surveymonkey) are accessible to screen reader users- but I am having
> difficulty creating a survey using assistive technology (NVDA). As a
> sighted user- it very well could be user error. I am hoping for some
> feedback on the most accessible software for creating surveys. As well as
> if
> any programs produce an accessible output report.
>
> Thank you for your input and assistance!
>
> Sara
>
>
> Sent from my iPhone
> > > at
> http://webaim.org/discussion/archives
> >
> ---
> This email has been checked for viruses by AVG.
> https://www.avg.com
>
>
> > > at
> http://webaim.org/discussion/archives
> >
> > > > >

From: glen walker
Date: Sat, Jan 05 2019 11:13AM
Subject: Re: Accessible survey tools
← Previous message | Next message →

Since a survey system lets you generate content (ie, a CMS), it should
follow ATAG <https://www.w3.org/TR/ATAG20/>

Both the tool itself needs to be accessible (part A) and the content you
generate needs to be accessible (part B). This is probably stating the
obvious for most of you but there are some new people on this list that,
while perhaps familiar with WCAG, might not be familiar with ATAG.

From: Steve Green
Date: Sat, Jan 05 2019 3:52PM
Subject: Re: Accessible survey tools
← Previous message | Next message →

If you are thinking of creating a survey system from scratch, you might want to consider creating a fork of the free open source LimeSurvey CE product. They offer paid subscriptions for support but you don't have to buy them.

https://www.limesurvey.org/editions-and-prices/limesurvey-ce/editions-and-prices-community

On the Features page they claim it is W3C compliant and screen reader compatible. However, I am extremely doubtful that this is actually the case, and they do not provide any information to support the claim. However, fixing the user interface issues has got to be a lot easier than creating an entirely new product.

I would definitely be interested in participating in such a project because we have been considering using LimeSurvey for several years.

Steve Green
Managing Director
Test Partners Ltd


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of JP Jamous
Sent: 05 January 2019 16:31
To: = EMAIL ADDRESS REMOVED = ; 'WebAIM Discussion List' < = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] Accessible survey tools

I was discussing Survey monkey with my colleagues to create a survey to identify how visually impaired use the web. We are trying to improve the browser/Assistive Technology combination for users in the health industry.

I was under the impression that Survey Monkey had an accessible UI, because their surveys tend to be accessible on the end-user side. Now, this confirms that on the content authoring side it is not.

While this is typical of CMS systems, it is not acceptable in my opinion as a Sr. Digital Accessibility Engineer.

I would like to find out how many of you would be interested in joining me to create a survey system that is accessible on both the content authoring and end-user sides.

What would be required of you:
1. Provide me with the type of authoring content you'd like to included 2. Provide me with the type of browser and assistive technology you use to access the web 3. Identify if you use mobile devices to create a survey and if you use an external keyboard to help you type faster

All I would need is user feedback. I can handle all of the technical aspects since I have a web/database servers in the cloud with high-end SSL encryption to create accounts.

Again, if you'd like to assist, Please, e-mail me off the list at = EMAIL ADDRESS REMOVED = and reference in the subject, "Creating an Accessible Survey CMS"

Thank you folks.



--------------------
JP Jamous
Senior Digital Accessibility Engineer
E-Mail Me |Join My LinkedIn Network
--------------------


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Bim Egan
Sent: Saturday, January 5, 2019 8:03 AM
To: 'WebAIM Discussion List' < = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] Accessible survey tools

Hi Sara,

I too tried to use SurveyMonkey to create a survey last year but had to send them feedback that they had actually hidden all the content within the dialogs from screenreaders. The reply I got was that they had no current
plans to make the survey creation process accessible.

I did look into using one or two others, but found none that had even tried for both accessible input and output.

Sorry this is a negative response. There's a real need for an end-to-end accessible survey / feedback system. I'd be really interested if anyone else has found one.

All the best,


Bim
-------------
Bim Egan
Skype phone: 01223 96 87 96
Personal Email: = EMAIL ADDRESS REMOVED =
Skype ID: bim.accessequals

Coordinator: Describe Online
W: www.describe-online.com
E: = EMAIL ADDRESS REMOVED =
----------------------------------------
Partner: AccessEquals
W: www.accessequals.com
E: = EMAIL ADDRESS REMOVED =
-----Original Message-----
From: WebAIM-Forum [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of sara hunter
Sent: 04 January 2019 21:22
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Accessible survey tools

Good afternoon,
Our department is looking at purchasing surveymonkey. We are tasked with checking the accessibility of the program before purchase. We are also open to suggesting a different survey tool if it is found to be more accessible.

I have been able to tell that generally the surveys themselves (in
surveymonkey) are accessible to screen reader users- but I am having difficulty creating a survey using assistive technology (NVDA). As a sighted user- it very well could be user error. I am hoping for some feedback on the most accessible software for creating surveys. As well as if any programs produce an accessible output report.

Thank you for your input and assistance!

Sara


Sent from my iPhone
---
This email has been checked for viruses by AVG.
https://www.avg.com

From: JP Jamous
Date: Mon, Jan 07 2019 6:55AM
Subject: Re: Accessible survey tools
← Previous message | No next message

Thank you Steve. I will definitely check it out.

Personally, I dislike any authoring tool that does not have the content
authoring side accessible.

I tend to work with teams that use AEM and the content authoring side has
not been made fully accessible regardless of Adobe's promises. I find those
as missed opportunities. What if I find a great employee that happens to be
blind or low-vision? Do I disregard hiring that employee just because the
content authoring side is inaccessible?

I think if a system if made accessible, it can get the ball rolling. Most
company's are sniffing the web to learn what others are doing. If they
witness such UI, they might consider making theirs accessible.

I know it sounds like wishful thinking, but somebody somewhere has to kick
that snowball. Now, I just sounded like Rod Stewart singing Passion.

Somebody somewhere with an accessible code
Making a headway, Passion!



--------------------
JP Jamous
Senior Digital Accessibility Engineer
E-Mail Me |Join My LinkedIn Network
--------------------


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Steve
Green
Sent: Saturday, January 5, 2019 4:52 PM
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] Accessible survey tools

If you are thinking of creating a survey system from scratch, you might want
to consider creating a fork of the free open source LimeSurvey CE product.
They offer paid subscriptions for support but you don't have to buy them.

https://www.limesurvey.org/editions-and-prices/limesurvey-ce/editions-and-pr
ices-community

On the Features page they claim it is W3C compliant and screen reader
compatible. However, I am extremely doubtful that this is actually the case,
and they do not provide any information to support the claim. However,
fixing the user interface issues has got to be a lot easier than creating an
entirely new product.

I would definitely be interested in participating in such a project because
we have been considering using LimeSurvey for several years.

Steve Green
Managing Director
Test Partners Ltd


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of JP
Jamous
Sent: 05 January 2019 16:31
To: = EMAIL ADDRESS REMOVED = ; 'WebAIM Discussion List'
< = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] Accessible survey tools

I was discussing Survey monkey with my colleagues to create a survey to
identify how visually impaired use the web. We are trying to improve the
browser/Assistive Technology combination for users in the health industry.

I was under the impression that Survey Monkey had an accessible UI, because
their surveys tend to be accessible on the end-user side. Now, this confirms
that on the content authoring side it is not.

While this is typical of CMS systems, it is not acceptable in my opinion as
a Sr. Digital Accessibility Engineer.

I would like to find out how many of you would be interested in joining me
to create a survey system that is accessible on both the content authoring
and end-user sides.

What would be required of you:
1. Provide me with the type of authoring content you'd like to included 2.
Provide me with the type of browser and assistive technology you use to
access the web 3. Identify if you use mobile devices to create a survey and
if you use an external keyboard to help you type faster

All I would need is user feedback. I can handle all of the technical aspects
since I have a web/database servers in the cloud with high-end SSL
encryption to create accounts.

Again, if you'd like to assist, Please, e-mail me off the list at
= EMAIL ADDRESS REMOVED = and reference in the subject, "Creating an Accessible Survey
CMS"

Thank you folks.



--------------------
JP Jamous
Senior Digital Accessibility Engineer
E-Mail Me |Join My LinkedIn Network
--------------------


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Bim
Egan
Sent: Saturday, January 5, 2019 8:03 AM
To: 'WebAIM Discussion List' < = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] Accessible survey tools

Hi Sara,

I too tried to use SurveyMonkey to create a survey last year but had to send
them feedback that they had actually hidden all the content within the
dialogs from screenreaders. The reply I got was that they had no current
plans to make the survey creation process accessible.

I did look into using one or two others, but found none that had even tried
for both accessible input and output.

Sorry this is a negative response. There's a real need for an end-to-end
accessible survey / feedback system. I'd be really interested if anyone else
has found one.

All the best,


Bim
-------------
Bim Egan
Skype phone: 01223 96 87 96
Personal Email: = EMAIL ADDRESS REMOVED =
Skype ID: bim.accessequals

Coordinator: Describe Online
W: www.describe-online.com
E: = EMAIL ADDRESS REMOVED =
----------------------------------------
Partner: AccessEquals
W: www.accessequals.com
E: = EMAIL ADDRESS REMOVED =
-----Original Message-----
From: WebAIM-Forum [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf
Of sara hunter
Sent: 04 January 2019 21:22
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Accessible survey tools

Good afternoon,
Our department is looking at purchasing surveymonkey. We are tasked with
checking the accessibility of the program before purchase. We are also open
to suggesting a different survey tool if it is found to be more accessible.

I have been able to tell that generally the surveys themselves (in
surveymonkey) are accessible to screen reader users- but I am having
difficulty creating a survey using assistive technology (NVDA). As a
sighted user- it very well could be user error. I am hoping for some
feedback on the most accessible software for creating surveys. As well as if
any programs produce an accessible output report.

Thank you for your input and assistance!

Sara


Sent from my iPhone
http://webaim.org/discussion/archives
---
This email has been checked for viruses by AVG.
https://www.avg.com


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