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From: Despain, Dallas
Date: Nov 26, 2008 11:45AM

Hi,
I'm a web developer and we're getting customer complaints about our file attachment upload fields. Users tab to the "Browse" button (on firefox and Internet Explorer on a PC) and try to hit "Enter" to activate the file dialog and choose the file they want to upload. Enter doesn't work there in my experience. I have tried gmail, hotmail, yahoo mail and a couple other file attachment upload fields I could find and none of them work with the enter key. You have to use the space bar to make interact with this field. Is there a way to make it respond to the enter key? I haven't seen it. Is this just a matter of perhaps pointing it out to are users?

Thanks,

Dallas

Dallas Despain | RightNow Technologies | Developer | 406-556-3454 | Bozeman, MT