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Recruiting assistive technology users for usability testing


From: Angela Colter
Date: Apr 20, 2010 11:48AM

I'm working on a usability testing project for a large financial services
company and I'd like to include company employees who are assistive
technology users in our group of participants.

Problem is, the Human Resources department has, in the past, frowned on
asking these employees to participate because HR doesn't want them to be
"singled out."

I'm wondering if any of you have experiences dealing with getting permission
from a company's HR department to involve employees with disabilities in
your usability testing efforts.

Thanks for any advice you have to share.


Angela Colter
Usability Consultant

Web: http://www.angelacolter.com
Twitter: @angelacolter