E-mail List Archives

Re: Smarthinking

for

From: Morin, Gary (NIH/OD) [E]
Date: Jun 29, 2011 12:24PM


Hi, Cindy - did you ask specifically about its use with JAWS or about accessibility in general? Did they make the assumption that the student used JAWS? I'm just wondering if their programs are accessible to persons with other disabilities or using other assistive technologies (screen magnifiers, speech recognition software, etc.).

Personally, I'm not sure how I feel about their response. It was responsive, in a manner of speaking (offering you a difference service; it didn't address how their program could be accessible or that they even appreciated your bringing the issue to their attention.

Gary M. Morin,


-----Original Message-----
From: Jeevan Reddy [mailto: <EMAIL REMOVED> ]
Sent: Wednesday, June 29, 2011 12:54 AM
To: WebAIM Discussion List
Subject: Re: [WebAIM] Smarthinking

Hi Cindy,
can you share the URL, we'll try out and give some solution.

On Wed, Jun 29, 2011 at 12:47 AM, Poore-Pariseau, Cindy <
<EMAIL REMOVED> > wrote:

> Does anyone have experience with the eTutoring provided by Smarthinking (in
> regards to accessibility)?
>
>
>
> I asked the company about accessibility and was told:
>
>
>
> Unfortunately the JAWS application is not compatible with the Smarthinking
> Whiteboard. However if a student with disability needs tutoring, kindly let
> us know, so that we may setup a phone session with the tutor. In case this
> interests you, please leave us the following information:
>
> - The name of the student with Disability
>
> - A contact number and a convenient time to reach the student
>
>
>
>
>
> I your experience, is this an acceptable response? I searched for noted
> accessibility issues on the Internet and nothing came up.
>
>
>
> Thank you.
>
>
>
>
>
> Cindy Poore-Pariseau
>
> Disability Specialist
>
> Office of Disability Services
>
> B115
>
> 508-678-2811 x2470
>
>
>