WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: Citrix and JAWS


From: ckrugman@sbcglobal.net
Date: Dec 24, 2011 10:42PM

I don't know much about this but from what I understand JAWS has to be
installed on the server computer as well so that the remote access will
work. I have never been in a position to try this though. My exposure to
Citrix has been where it has been used in webinars that I have had to access
and I have found that other than to listen to the event I'm not able to
actively participate.
----- Original Message -----
From: "Giovanni Duarte" < <EMAIL REMOVED> >
To: "'WebAIM Discussion List'" < <EMAIL REMOVED> >
Sent: Friday, November 04, 2011 7:51 AM
Subject: [WebAIM] Citrix and JAWS

> Hi,
> My institution is trying to make the Citrix environment more accessible. I
> haven't been able to find much information about it. I am looking for the
> technical details and answers to the following questions:
> - Have any of you successfully implemented JAWS in Citrix? If so, how? Any
> recommendations will be appreciated
> - I noticed that JAWS has a Citrix license available but I am not sure how
> the technology is implemented. What are all the "components"
> (technologies)
> needed to make Citrix accessible?
> - What do I need to have for a remote user to be able to use Citrix?
> To put everything in context, the Citrix environment is used for online
> students so we can't control their computer equipment. I am looking for a
> solution where a screen reader user can use the Citrix applications. I
> know
> the applications themselves can be a different problem but some others,
> such
> as Microsoft Office applications, are "accessible" but via Citrix these
> become inaccessible.
> Thanks,
> Giovanni