WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: Accessibility of Adobe Connect player/pods

for

From: Andrew Kirkpatrick
Date: Dec 10, 2012 1:02PM

Howard,
The first question that I have is what browser you're using to view the recordings. The player is Flash-based and there are challenges getting focus into the player on some browsers. That still works best with IE. Once you have focus in the Connect recording player window, then you can use the keyboard shortcuts.

It seems like there may be an issue with the new Event Overlay area - it isn't responding as the other pods are, so appears to be blocking the use of the Ctrl+F6 shortcut. If you tab a couple of times to get the focus past this item then Ctrl+F6 works as expected (at least it does for me). You mentioned Ctrl+F8 also, which doesn't do much in a recording because there are no context menus in the recording interface's pods for this shortcut to open.

I wasn't able to reproduce an issue with the "p" shortcut not correctly toggling the play/pause button, except when the focus was on a text input area and in that case the "p" was entered into the control, which I believe is the correct behavior. Can you provide steps to reproduce?

The slider to the right of the play/pause button operates with the right/left arrow and home/end keys. Like the "p" key, these shortcuts may run into difficulties with JAWS grabbing the keystrokes (e.g. for next paragraph or next/previous character). If you can provide steps to reproduce what you are finding, that would help us. It is worth knowing that at least for JAWS the keyboard pass-through is insert+3 so if "p" isn't working and then you hit "insert+3" followed by "p" and it does, then we at least know why it is happening.

I saw one other comment that the closed captioning wasn't able to be read by a JAWS user, and that is true. The captions are hidden from AT, but the caption pod does allow you to export a transcript of the event's captioning, which may be easier to read for a deaf-blind user.

We'll follow up with the Connect team to make sure that we have bugs logged for any reproducible issues, and will add more if other issues are identified/clarified.

Thanks,
AWK

Andrew Kirkpatrick
Group Product Manager, Accessibility
Adobe Systems

<EMAIL REMOVED>
http://twitter.com/awkawk
http://blogs.adobe.com/accessibility