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Re: Captions/Transcripts

for

From: Jonathan Avila
Date: Apr 25, 2016 12:12PM

> Given this background information, is it necessary to provide transcript in addition to the captions?

Generally transcripts as an additional media alternative may not be required from my experience but I could see some situations where they could be beneficial to some users. For example, captions depending on the environment may not use the users preferred font size, color, and background and in some situations could be difficult for users with low vision who are deaf or hard of hearing to see. In other situations since the captions are moving the user would have to stop the review the video while transcripts are fixed on the screen allowing the user to review without distraction -- this might help some users with cognitive disabilities or low vision.

Jonathan

Jonathan Avila
Chief Accessibility Officer
SSB BART Group
<EMAIL REMOVED>
703.637.8957 (Office)
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