WebAIM - Web Accessibility In Mind

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Re: Accessible 'Live chat' solution to integrate on a website

for

From: Jennifer Sutton
Date: Sep 13, 2017 4:40PM


Hello:


We've had discussions about live chats a number of times on this list,
so, as I typically do, I'll include links to two previous threads, below.


One of them discusses third-party options, and should offer some good
places to start, but as always, info may have changed.


Hope these threads help.


Best,

Jennifer



WebAIM thread -- Live Chat - ARIA recommendations andor good examples
http://webaim.org/discussion/mail_thread?threadf65

and

WebAIM thread accessible third-party commercial online chat options
http://webaim.org/discussion/mail_thread?threadf41