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Re: New windows and protected resources


From: Bourne, Sarah (MASSIT)
Date: Nov 9, 2017 10:18AM

If all of the resources open in a new window, then perhaps stating that at the top of the list would be enough. But humans are pretty good at skipping over things like that - "banner blindness" as an extreme example. I would prefer having that noted at the link itself, for reassurance. The icon approach is good. Or do both:

Links on this page open in a new window [insert new window icon as illustration]
- Nursing database [icon]
- Banking database [icon]

If you aren't going to give people complete control (in this case, by determining how the link opens) you need to put a bit more effort into telling them what's going to happen.


Sarah E. Bourne
Director of IT Accessibility
Executive Office of Technology Services and Security (EOTSS)
1 Ashburton Place, 8th Floor, Boston, MA 02108
Office: (617) 626-4502
<EMAIL REMOVED> | www.mass.gov/eotss