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Re: A new type of ADA law suit


From: Jiatyan Chen
Date: May 20, 2019 3:45PM

> On 20 May 2019, at 04:24, Steve Green < <EMAIL REMOVED> > wrote:
> It is claiming that the website does not contain the necessary information about accessible rooms and features. As far as I can tell, this information is mandatory and it is not present on our client's website. What surprises me is that in all the discussions about ADA cases, I have never seen this requirement mentioned. I am also surprised that our client's US lawyers didn't tell them about it.


> The relevant section in ADA is 28 cfr section 36.302(e)(1), which says:
> Reservations made by places of lodging.
> A public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any means, including by telephone, in-person, or through a third party -

Thanks for pasting the ADA language. The way I read it, if the company includes a 24/7 phone line for reservation, and are able to convey all the accessibility information over the phone, they are complying by ADA requirements.

Jiatyan Chen