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Re: Browser and Screen Reader Combination

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From: Steve Green
Date: Sep 23, 2019 2:04AM

That's certainly true, but user testing is substantially more expensive so not may organisations can afford it. It's also a lot more work to organise. However, it's also worth noting that an expert review will reveal issues that user testing does not, so the two are complementary. Neither gives you the full picture on their own unless you do user testing with a massive number of participants.

In an expert review, an accessibility consultant methodically assesses all the content on each page to identify all the accessibility barriers regardless of the different strategies that different users take when using the website.

By contrast, during user testing the participant is given a number of tasks and the test is considered successful if they are able to complete the tasks. This provides valuable insights but it is not exhaustive because the participant may only view a small fraction of the content and use a subset of the features.

Steve