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Re: blind users and quality software training materials

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From: Tim Harshbarger
Date: Jan 14, 2020 9:48AM

When I use to write some training for other people who are blind or helped with developing training, it seemed that the training that worked the best involved step-by-step instructions.

Usually there was a paragraph or 2 that provided general information about the task the user would be performing. That would be followed by a step-by-step description of the task.

It was particularly important to be specific about the names, roles, and states of interactive elements because that is the only way we have to tell if we are following the task steps correctly.

The other part that seemed to be important was to help the user try to build an accurate mental model of the application.

I think the BATS site has some articles written along those lines. You may also want to look at the type of training offered by screen reader vendors.

Hope that helps.

Thanks,
Tim
Tim Harshbarger
Senior Accessibility Consultant
Deque Systems