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Re: Personalized user experiences

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From: Mallory
Date: May 16, 2020 4:17AM

I agree with Steve re WCAG, but I've seen time and time again instances where users start comparing web pages and end up complaining about filter bubbles or geo-idiocy or whatever.

Do what you're doing but have a one-sentence statement near the top of the content stating the results are based on previous actions and offer a link to the "default" homepage. This lets you continue to offer what your company feels is a user-oriented service while not doing the hotel-lobby-in-a-foreign-country thing (I hate being in a country where I don't speak the language and either using a computer in that country, or websites doing geo-ip-crap give me a sub-par experience).

Remember the instances of shared computers ie inter-family, public library/school, etc. where the cookies aren't tied to users at all.

cheers,
_mallory

On Fri, May 15, 2020, at 2:45 AM, Steve Green wrote:
> I don't see anything that would constitute a WCAG non-conformance. The
> only success criteria that are even remotely relevant are 3.2.3
> (Consistent Navigation) and 3.2.4 (Consistent Identification), but you
> don't appear to be violating those.
>
> Steve Green
> Managing Director
> Test Partners Ltd
>
>
>