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Re: remote desktop program question with screen reader

for

From: Weston Thayer
Date: Aug 28, 2020 4:02PM

Thanks for sharing that Jeffrey, I wasn't aware of it. I think this is
the whitepaper
for Serotek Remote Incident Manager
<http://www.serotek.com/rim-whitepaper.html>;. Pretty neat! If I'm
understanding correctly, it works by running Serotek's own screen reader,
System Access, in the event no screen reader is running on the remote
computer. If a different screen reader is running (they cite JAWS and NVDA
as examples), they relay the speech output to the client (unclear if
they're sending the full audio channel over the wire or scraping the speech
synthesizer and having System Access on the client read it). So if NVDA was
running, you'd have to switch to NVDA keyboard shortcuts to use it.

On Fri, Aug 28, 2020 at 2:01 PM Jeffrey (JDS) < <EMAIL REMOVED> >
wrote:

> Serotek used to have a remote access option too ... called remote
> incident... that was cross screen reader...
> It worked rather well.
> I've used it or system access to support JAWS users and NVDA users.
>
>