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Jaws not opening links


From: Laura Roberts
Date: Oct 11, 2021 12:11PM

In a properly tagged pdf, I am unable to open any links using JAWS.

If I use insert + F7, I am able to pull up the list of links and the
activate command will open the link.

However, in the pdf itself, if I click on enter, space, tab, whatever on a
link....it does nothing. After using tab, I do see a little dotted line
around the linked words, but other than that, nothing is happening.

I thought maybe it was a problem with the tags in that particular pdf, but
I checked a bunch of other pdf's and it's happening universally.

I've checked all my settings.
I've reinstalled Adobe Reader DC.
I've reinstalled JAWS.

Any advice would be appreciated. Thanks for your help!