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Re: PDF: Parts Of Manually Tagged PDF Don't Show Up For Screen Reader

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From: Jon Brundage
Date: Sep 15, 2022 7:51AM

I have seen PDFs with content in the tag tree that is not read by screen readers nor recognized by the "touch up reading order" tool in Abobe Pro.

There are frustrating "ghosts in the machine" stuff with PDFs

Jon



-----Original Message-----
From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Philip Kiff
Sent: Thursday, September 15, 2022 8:54 AM
To: <EMAIL REMOVED>
Subject: Re: [WebAIM] PDF: Parts Of Manually Tagged PDF Don't Show Up For Screen Reader

Also, I just realized that whoever did the manual tagging must have Acrobat Pro, even if you don't?

In that case, you might advise them to use the Find untagged content feature in Acrobat Pro. The idea here is that they missed tagging this content. And if that doesn't work, then maybe the content was artifacted by accident, which can be harder to fix without retagging whole pages or carefully manipulating the Content tree panel in Acrobat Pro.

Phil.

On 2022-09-15 08:47, Philip Kiff wrote:
> Hi Jim,
>
> It's very difficult to come up with a troubleshooting approach without
> more tools or more information. This sounds like a problem with the
> source document and/or software, not a problem with Acrobat. But a
> couple quick ideas come to mind:
>
> Check if you can select the missing text and copy and paste it from
> the PDF in Adobe Reader:
> Maybe the text is an image or incorrectly scanned document.
>
> Check source file for incorrect autonumbering format for those heading
> 2's (if source is MS Word)?
>
> Check source file for incorrectly nested tags (if source is XML/HTML)?
>
> Use free PAC tool to compare simulated Screenreader output with PDF tags.
> The PDF Accessibility Checker is free and includes these tools.
> Available from:
> https://pdfua.foundation/en
>
> Phil.
>
> Philip Kiff
> D4K Communications
>
> On 2022-09-15 08:31, Jim Homme wrote:
>> Hi,
>> I don't have Adobe Pro, so I have pretty much no diagnostic tools at
>> my disposal. I have a PDF that has a bunch of heading 2 tags that
>> only contain the number 2 in the headings. The content below these
>> headings is visually readable, but absent from the content for screen
>> readers. The person who made the documents says something may have
>> changed in the adobe software or somewhere else that is causing this
>> to happen. How can we start approaching a solution to the issue?
>>
>> Thanks.
>>
>> Jim H
>>
>> Thanks.
>>
>> Jim
>>
>> =========>> Jim Homme
>> Senior Digital Accessibility Consultant Bender Consulting Services
>> 412-787-8567
>> https://www.benderconsult.com/
>> Support the dreams of independence through employment for students
>> with disabilities with your Amazon purchases.
>> https://smile.amazon.com/ch/83-0988251
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