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Re: PDF and the User Experience Survey 2023 Now Available

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From: Steve Green
Date: Feb 2, 2023 7:30AM

I posted the link to a forum for visually impaired people. One screen reader user said he started to fill in the questionnaire but abandoned it because of the behaviour of the Country combobox. He said the form is a little bit sluggish when you select your country and the combobox does not support first letter navigation, so you have to scroll through the entire list. Another screen reader user said they could not scroll past Portugal.

I had a quick look and can see that the form uses a custom combobox rather than a native HTML element. It is not constructed correctly and I can confirm that it does not support first letter navigation. This is surprising and disappointing because Microsoft Forms was one of the most accessible form builder applications when we tested some a couple of years ago.

I also verified that you cannot navigate past Portugal using keyboard controls, with or without a screen reader. This appears to be because Portugal is listed twice in the dropdown list. However, you can't even delete one instance in the DOM Inspector because it immediately gets added back in again.

Steve Green
Managing Director
Test Partners Ltd