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Re: VPAT for Services

for

From: Vaibhav Saraf
Date: Jul 12, 2024 6:47AM

Many thanks, Brian!


On Fri, 12 Jul 2024 at 07:10, Ryan E. Benson < <EMAIL REMOVED> > wrote:

> Hi Vaibhav
>
> I have seen this question in the past. My general advice is:
>
> 1. Explain that a VPAT/ACR cannot be created for something that doesn't
> exist, as Patrick said. In its place, offer some level of documentation
> that highlights the skills/experience/process of your group.
> 2. Offer a sample document that is similar to what the client may want you
> to work on. If your organization is newer, this may be a little more
> complicated - since there's not a library you can pull, so reliance on #1
> may be necessary.
>
> Ideally your client has an accessibility team who can help review. Being
> part of an accessibility team, I have told many people if the proposal was
> good or full of smoke and mirrors.
>
> --
> Ryan E. Benson
>
>
> On Fri, Jul 12, 2024 at 4:12 AM Vaibhav Saraf < <EMAIL REMOVED> >
> wrote:
>
> > Hi Patrick,
> > Thanks for your prompt response.
> > First of all, let me express my admiration to you now that I am writing.
> I
> > attended your WCAG rant at the Accessibility Toronto conference in
> October
> > last year and it was mind blowing.
> >
> > This is an accessibility remediation service for documents and
> > testing/consulting service for web and mobile apps provided to an
> > organization.
> >
> > Speaking of tangibility, I cannot see really something tangible or
> > measurable to report.
> >
> > Thanks,
> > Vaibhav
> >
> >
> >
> >
> >
> > On Fri, 12 Jul 2024 at 03:55, Patrick H. Lauke < <EMAIL REMOVED> >
> > wrote:
> >
> > > It would help if you were more specific...what do you mean by "we were
> > > offering a service"? Is this service given and presented to the user
> > > with some sort of site, system, application? Or is this purely a
> service
> > > in the abstract sense ("we're giving consultancy/advice")?
> > >
> > > The ACR (the output of a filled-in VPAT) provides an
> > > evaluation/statement about "something" tangible, were it makes sense to
> > > make statements against it...
> > >
> > > P
> > > --
> > > Patrick H. Lauke
> > >
> > > * https://www.splintered.co.uk/
> > > * https://github.com/patrickhlauke
> > > * https://flickr.com/photos/redux/
> > > * https://mastodon.social/@patrick_h_lauke
> > >
> > > > > > > > > > > > > > >
> > > > > > > > > >
> > > > >