WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: VPAT for Services

for

From: Ryan E. Benson
Date: Jul 12, 2024 5:09AM

Hi Vaibhav

I have seen this question in the past. My general advice is:

1. Explain that a VPAT/ACR cannot be created for something that doesn't
exist, as Patrick said. In its place, offer some level of documentation
that highlights the skills/experience/process of your group.
2. Offer a sample document that is similar to what the client may want you
to work on. If your organization is newer, this may be a little more
complicated - since there's not a library you can pull, so reliance on #1
may be necessary.

Ideally your client has an accessibility team who can help review. Being
part of an accessibility team, I have told many people if the proposal was
good or full of smoke and mirrors.

--
Ryan E. Benson


On Fri, Jul 12, 2024 at 4:12 AM Vaibhav Saraf < <EMAIL REMOVED> >
wrote:

> Hi Patrick,
> Thanks for your prompt response.
> First of all, let me express my admiration to you now that I am writing. I
> attended your WCAG rant at the Accessibility Toronto conference in October
> last year and it was mind blowing.
>
> This is an accessibility remediation service for documents and
> testing/consulting service for web and mobile apps provided to an
> organization.
>
> Speaking of tangibility, I cannot see really something tangible or
> measurable to report.
>
> Thanks,
> Vaibhav
>
>
>
>
>
> On Fri, 12 Jul 2024 at 03:55, Patrick H. Lauke < <EMAIL REMOVED> >
> wrote:
>
> > It would help if you were more specific...what do you mean by "we were
> > offering a service"? Is this service given and presented to the user
> > with some sort of site, system, application? Or is this purely a service
> > in the abstract sense ("we're giving consultancy/advice")?
> >
> > The ACR (the output of a filled-in VPAT) provides an
> > evaluation/statement about "something" tangible, were it makes sense to
> > make statements against it...
> >
> > P
> > --
> > Patrick H. Lauke
> >
> > * https://www.splintered.co.uk/
> > * https://github.com/patrickhlauke
> > * https://flickr.com/photos/redux/
> > * https://mastodon.social/@patrick_h_lauke
> >
> > > > > > > > > >
> > > > >