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From: Dona Patrick
Date: Sat, Jun 04 2016 4:54AM
Subject: Telecommunications Products (1194.23) part of Section 508
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Good morning,

Didn't get much sleep so I hope this question makes sense.

I've always understood the Telecommunications Products (1194.23) part of
Section 508 to be focused on the actual telecommunication products
themselves. So companies creating the products must make them so they pass
all the guidelines under this section.

Does this also include the use of telecommunication products? For instance
if someone (non-government worker) is working on a U. S. government project
where they are calling people to conduct surveys for needs assessments --
does that fall under this particular section?

Does conducting virtual meetings using telephones fall under this section?

Thanks,

Dona

From: Ryan E. Benson
Date: Mon, Jun 06 2016 8:57AM
Subject: Re: Telecommunications Products (1194.23) part of Section 508
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Hi Dona,

I would ask where the person is located to answer this question. If the government said "call people who live in NY, ask these questions, and write a report", then no in my opinion .23 would not apply, due to contractor incidentals. The vendor would be responsible providing accommodations via the ADA to their employees. If the government provided the furnished space, than .23 would apply.

There are parts of .23 that can be applied to meeting elements, such as call attendants.

Sent from my iPad

> On Jun 4, 2016, at 06:54, Dona Patrick < = EMAIL ADDRESS REMOVED = > wrote:
>
> Good morning,
>
> Didn't get much sleep so I hope this question makes sense.
>
> I've always understood the Telecommunications Products (1194.23) part of
> Section 508 to be focused on the actual telecommunication products
> themselves. So companies creating the products must make them so they pass
> all the guidelines under this section.
>
> Does this also include the use of telecommunication products? For instance
> if someone (non-government worker) is working on a U. S. government project
> where they are calling people to conduct surveys for needs assessments --
> does that fall under this particular section?
>
> Does conducting virtual meetings using telephones fall under this section?
>
> Thanks,
>
> Dona
> > > >

From: Dona Patrick
Date: Tue, Jun 07 2016 6:59AM
Subject: Re: Telecommunications Products (1194.23) part of Section 508
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Thanks Ryan. I sent your response to my supervisor and her response, in
part, was: "VERY COOL. I love the community help that comes out of this
topic too. Gives me the warm fuzzies."

Dona

On Mon, Jun 6, 2016 at 9:57 AM, Ryan E. Benson < = EMAIL ADDRESS REMOVED = >
wrote:

> Hi Dona,
>
> I would ask where the person is located to answer this question. If the
> government said "call people who live in NY, ask these questions, and write
> a report", then no in my opinion .23 would not apply, due to contractor
> incidentals. The vendor would be responsible providing accommodations via
> the ADA to their employees. If the government provided the furnished space,
> than .23 would apply.
>
> There are parts of .23 that can be applied to meeting elements, such as
> call attendants.
>

From: Ryan E. Benson
Date: Tue, Jun 07 2016 9:28AM
Subject: Re: Telecommunications Products (1194.23) part of Section 508
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You are welcome, however this should be taken with a grain of salt. Your
questions are policy interpretations. Although WebAIM is a wonderful
resource, only agency Section 508 Coordinators can make this decision.
Under my position, officially i can make interpretations like I did below,
it is not an official position. You and your supervisor must talk to the
508 Coordinator. If you need help finding a POC, please let me know.

Sorry for not including this disclaimer before

--
Ryan E. Benson

On Tue, Jun 7, 2016 at 8:59 AM, Dona Patrick < = EMAIL ADDRESS REMOVED = > wrote:

> Thanks Ryan. I sent your response to my supervisor and her response, in
> part, was: "VERY COOL. I love the community help that comes out of this
> topic too. Gives me the warm fuzzies."
>
> Dona
>
> On Mon, Jun 6, 2016 at 9:57 AM, Ryan E. Benson < = EMAIL ADDRESS REMOVED = >
> wrote:
>
> > Hi Dona,
> >
> > I would ask where the person is located to answer this question. If the
> > government said "call people who live in NY, ask these questions, and
> write
> > a report", then no in my opinion .23 would not apply, due to contractor
> > incidentals. The vendor would be responsible providing accommodations via
> > the ADA to their employees. If the government provided the furnished
> space,
> > than .23 would apply.
> >
> > There are parts of .23 that can be applied to meeting elements, such as
> > call attendants.
> >
> > > > >

From: Morin, Gary (NIH/OD) [E]
Date: Wed, Jun 08 2016 8:40AM
Subject: Re: Telecommunications Products (1194.23) part of Section508
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I would also wonder whether we're talking about the accessibility of the telecommunications products and the services in terms of the employees making the calls or the persons you're calling. Are you only calling hearing/non-speech impaired persons and know that no call recipients use videophones, TTYs, relay service of some type, etc.? are you trying to ensure a diverse and representative sampling in those you're calling?

Virtual meetings, under the current EIT categories could fall under internet and intranet information and/or under telecommunications - depending on the system you're using to facilitate the meetings.

Gary