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Thread: Question on accessibility
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From: Karthik Narayanan. R
Date: Wed, Feb 13 2002 2:19PM
Subject: Question on accessibility
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Hello all,
This is my first post to this list. I look forward to your opinions.
What do designers / developers usually do with regards to making a product accessible when the client / employer does not really care about such an issue? I am designing a web based product (using Java ) for my employer, and the product is to be used across 4 organizations, but I have thus far not given much thought to making it accessible for the disabled. I am aware that JAVA API provides facil
From: Kristin Evenson Hirst
Date: Fri, Feb 22 2002 11:00AM
Subject: Re: Question on accessibility
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At 04:19 PM 2/13/02 -0500, "Karthik Narayanan. R"
< = EMAIL ADDRESS REMOVED = > wrote:
>What do designers / developers usually do with regards to making a product
>accessible when the client / employer does not really care about such an
>issue? I am designing a web based product (using Java ) for my employer,
>and the product is to be used across 4 organizations, but I have thus far
>not given much thought to making it accessible for the disabled. I am
>aware that JAVA API provides facilities for making components ( esp. Swing
>and AWT) accessible. In which direction should I head given that there is
>no need from my employer about accessibility?
In my experience, building in accessibility from the beginning generally
improves usability for everyone. And many tools that were designed for the
disabled have enjoyed great success among the general public -- for
example, OXO Good Grips kitchen gadgets.
Here are some links that might be useful--
Getting a Grip on Kitchen Tools
Fed up with user-hostile kitchen gadgets, retired cookware entrepreneur Sam
Farber did more than just complain about them. He started OXO International
and produced a line of ergonomically superior kitchen and garden tools,
under the brand name Good Grips.
http://www.cdf.org/cdf/atissue/vol2_1/kitchen/kitchen.html
Jakob Nielsen's Alertbox, November 11, 2001: Beyond Accessibility: Treating
Users with Disabilities as People
"... Many of the usability problems are very cheap to fix, especially if
designers are aware of the usability guidelines before constructing the
site. Retrofitting something that's designed wrong is more expensive, but
still worth it for a company that values employee productivity (for
intranets) and customer relationships (for public websites). ..."
http://www.useit.com/alertbox/20011111.html
Jakob Nielsen's Alertbox, August 19, 2001: Did Poor Usability Kill E-Commerce?
"Summary: User success rates on e-commerce sites are only 56%, and most
sites comply with only a third of documented usability guidelines. Given
this, improving a site's usability can substantially increase both sales
and a site's odds of survival."
http://www.useit.com/alertbox/20010819.html
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From: Holly Marie
Date: Fri, Feb 22 2002 11:45AM
Subject: Re: Question on accessibility
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----- Original Message -----
From: "Kristin Evenson Hirst" < = EMAIL ADDRESS REMOVED = >
> Jakob Nielsen's Alertbox, November 11, 2001: Beyond Accessibility:
Treating
> Users with Disabilities as People
> "... Many of the usability problems are very cheap to fix, especially
if
> designers are aware of the usability guidelines before constructing
the
> site. Retrofitting something that's designed wrong is more expensive,
but
> still worth it for a company that values employee productivity (for
> intranets) and customer relationships (for public websites). ..."
> http://www.useit.com/alertbox/20011111.html
>
> Jakob Nielsen's Alertbox, August 19, 2001: Did Poor Usability Kill
E-Commerce?
> "Summary: User success rates on e-commerce sites are only 56%, and
most
> sites comply with only a third of documented usability guidelines.
Given
> this, improving a site's usability can substantially increase both
sales
> and a site's odds of survival."
> http://www.useit.com/alertbox/20010819.html
>
Personally, and not joking here, I think Mr Nielsen's web pages and very
informative Useit.com articles could be punched up and even more usable
if there were some key graphics. For instance, for the non text only
audience and those that need visuals and graphics, those percentages may
have embedded more impact if there were some nice little pie chart
graphics or bar graphs on the side. Simple gif images would not make
that page load up any slower, and just because he has some good ideas,
does not mean he delivers his content in the best way.
Graphics, visuals, tools, and even multimedia are very useful assets to
delivery of content and learnable material.
Audio, Visual along with text increases both the attention and retention
of facts that are encountered.
Simple little gif graphics would hardly add a few k or so to that page.
Mr Nielsen could also work a bit on some chunking of topics and delivery
of key ideas and points with bulleted lists or less text. More
impacting.
Those are just a few thoughts I have, and I wanted to present.
My fear and I see it happening in many avenues, is people are
misinterpreting the importance of accessibility and in the process are
also throwing out some of the tools that help even more digest content
and information.
holly
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