WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: Survey Monkey

for

From: Jared Smith
Date: Mar 4, 2008 1:40PM

On 3/4/08, Lisa Pappas < <EMAIL REMOVED> > wrote:
> Survey Monkey did make great strides to improve their accessibility.

> They are to be commended for responding to customer need.

Yes, they *DID* make great strides and at one time were quite
accessible, but in the last few months, they totally reworked their
interface and un-did all of the progress they had made. For example,
they replaced most form elements with scripted images, thus making
them totally inaccessible to keyboard users. I think they believe that
by providing the screen reader alternative that they are still
accessible and Section 508 compliant. While this is better than
nothing, I think it is far from accessible or compliant. At a minimum,
the accessibility is nowhere near where it was when your excellent
report was written.

Jared