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Citrix and JAWS

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From: Giovanni Duarte
Date: Nov 4, 2011 10:03AM


Hi,
My institution is trying to make the Citrix environment more accessible. I
haven't been able to find much information about it. I am looking for the
technical details and answers to the following questions:
- Have any of you successfully implemented JAWS in Citrix? If so, how? Any
recommendations will be appreciated
- I noticed that JAWS has a Citrix license available but I am not sure how
the technology is implemented. What are all the "components" (technologies)
needed to make Citrix accessible?
- What do I need to have for a remote user to be able to use Citrix?

To put everything in context, the Citrix environment is used for online
students so we can't control their computer equipment. I am looking for a
solution where a screen reader user can use the Citrix applications. I know
the applications themselves can be a different problem but some others, such
as Microsoft Office applications, are "accessible" but via Citrix these
become inaccessible.

Thanks,
Giovanni