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Re: JAWS 13.0 and Parallels

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From: Léonie Watson
Date: Feb 18, 2012 9:39AM


"We are experiencing an issue in which during the install, we receive the
following error message:
“The JAWS setup package could not install the required component
vcredist2005_x86). The process will now exit”"

Not directly I'm afraid, but I think the file in question is used by
the Nuance ETI TTS. Judging by the file name, it looks as though it's a
32bit version. Probably a silly suggestion, but is it worth checking you
have the right Jaws version (32/64bit) for your OS?

Otherwise, it might be worth installing the missing file manually.
It's possible Jaws might throw up similar errors if it needs/thinks its
missing later versions of that file though. Guess if installing this file
manually worked, it might do for any other files that it thinks are missing.

Léonie.