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Is USPS website inaccessible?
From: Turkish Tutor
Date: Apr 24, 2013 12:55PM
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Hello Everyone,
I am a jaws screen reader user. Currently I have jaws 13 and win 7 OS
on my computer. I have been trying to schedule package pick up by
using USPS website for couple of days. I am having a big trouble with
The form fields on the website. It is very hard to focus on certain
edit fields to type the required info. I tried both IE and Firefox and
nothing changed. The callender, where you select pick up date is also
not accessible. the available days are listed in a table as links and
It is impossible to activate a link by using keyboard. So I had to ask
a sighted person to click on the date I want by using mouse. However,
the problem continues even after activating the link. Then it is very
difficult to go back to the actual form. Also when I bring up the list
of form fields by using Ins+f5 I noticed that the dates in the
callender is not labeled. The callender key is also totally visual.
They used colors to show holidays, available days etc but there is no
alt tag for those as well. I am wondering if I am not doing the right
thing to navigate the site or it is really inaccessible. I really
apriciate if someone more knowledgable could check the site and give
feedback. Here is the link:
https://tools.usps.com/go/ScheduleAPickupAction!input.action
USPS is a crucial organization for many of us including blind people.
So if there is something wrong with their website I'd like to let
their webmaster know.
Thanks for all your help,
Ahmet
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