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Re: Form submission on mobile devices

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From: Sarah Ward
Date: Feb 14, 2014 6:19AM

Hi Ann,

I think we are now making progress in the right direction with this one. Problem is there was some internal testing done by another team and they found that the submit button they had created was being missed by the user and them pressing the 'Done' action in the keyboard instead. This is one of the reasons why they did not want the submit button, as they thought it would be a frustrating experience. But I believe this is a common issue for everyone, and probably will need a design rethink. Hopefully we can convince them of that.

Thanks,
Sarah



On Wednesday, 12 February 2014, 16:04, Ann Wawrose < <EMAIL REMOVED> > wrote:

Sarah,

Can you run some simple usability tests on this? Doesn¹t have to be
anything too formal, just grab some co-workers that are not on this
project, or maybe your neighbor at home and ask them to fill out the page.
If you can test this page & get some recorded feedback, it would
strengthen your argument or show that maybe the button isn¹t that
important (but I suspect you¹ll find that it is)

Would the ³invisble² submit button work if it was hidden using an
³accessibility-hidden² class that hides text from sighted users but not
screen readers?

Ann


On 2/12/14, 5:33 AM, "Sarah Ward" < <EMAIL REMOVED> > wrote:

>Hello fellow WebAIM Mailing-ees,
>
>I am looking for advice for forms on mobile devices, and in particular
>not having a submit button in the design, and instead relying on the user
>to use the keyboard to submit the form using the Return/Enter key. My gut
>instinct is this is a major accessibility concern, not just for low
>vision users, but for everyone! If the form contains any field other than
>a text entry, in most cases the keyboard disappears when focus is moved
>to that field too.
>
>However, we are getting pushback from the business that they do not want
>a Submit button and they want to keep the UI clean and simple. If anyone
>has experience or can direct me to a resource that explains why this is a
>poor experience I would really appreciate it. Do low vision users assume
>to press Return/Enter key if they can't find a submit button on the view?
>Unfortunately I am unable to do user testing for this, and without
>concrete evidence it is getting increasingly difficult to push for a
>change in the design.
>
>Thanks in advance,
>Sarah
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