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Re: preferred format for a Frequently Asked Questions page

for

From: Jennifer Sutton
Date: Dec 24, 2014 11:29AM


Greetings:

Thanks to all who contributed to this thread about FAQs.

Here's a general usability article about FAQs that I thought I'd post
as a "wrap up" to the discussion.


Happy holidays to all.

FAQs Still Deliver Great Value
http://www.nngroup.com/articles/faqs-deliver-value/



Jennifer