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Re: Elderly and self identification as having a disability

for

From: L Snider
Date: May 27, 2016 7:01AM


Hi Cliff,

Thanks for sharing that article. Good to see low literacy talked about,
nice article.

Cheers

Lisa

On Thu, May 26, 2016 at 10:58 AM, Tyllick,Cliff S (DADS) <
<EMAIL REMOVED> > wrote:

> Thad, that is wonderfully written.
>
>
> Even when reading such a compelling piece, sometimes folks never let go of
> the "us" and "them" mentality--as in "making this easy to use is just
> another thing I'm having to do for them." (I won't repeat the way one
> developer phrased that. Let's just say I couldn't believe it didn't get him
> ordered to repeat civil rights training.)
>
> When I encounter that attitude, I make the point that these issues affect
> everyone at least some of the time. An article that makes that clear is
> Angela Colter’s The Audience You Didn’t Know You Had:
> http://contentsmagazine.com/articles/the-audience-you-didn%E2%80%99t-know-you-had/
>
> It usually works.
>
> As for when it doesn't work, I'll loosely paraphrase that developer's
> comment: some people just refuse to be helped.
>
>
>
> Cliff Tyllick
>
> EIR Accessibility Coordinator
>
> Texas Department of Aging and Disability Services (DADS)
>
> 512-438-2494
>
> <EMAIL REMOVED>
>
>
>