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Re: Making FAQs accessible


From: Jukka K. Korpela
Date: Aug 26, 2003 1:10PM

On Tue, 26 Aug 2003 <EMAIL REMOVED> wrote:

> We have a FAQ which we are required to make accessible. Its current format
> is a list of questions (<ul>) which are links to the named anchors below.

Sounds OK.

> Currently the first line of each answer is a repeat of the question
> formatted using <strong> and then below is the body of the answer.

Not bad. But speech browsers might ignore <strong> markup, on the grounds
that it is text-level markup, and reading <strong> emphatically within
running text could disturb more than do any good. So it might be better to
make the question a heading (<h2>) and the answer a paragraph, or sequence
of paragraphs, below it. This naturally has implications on the default
visual rendering.

> Should the answers also be formatted as a list too?

Debatable. In a sense it's a list, but the HTML list elements are really
designed to be used for "simple lists".

> If so, can one use paragraphs within <li>?

The syntax surely allows them. But the default list bullets could confuse
people who see them.

Jukka "Yucca" Korpela, http://www.cs.tut.fi/~jkorpela/

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