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Re: Remediation Cost Versus Inclusive Design Cost

for

From: Robert Fentress
Date: Sep 8, 2017 12:18PM

These resources might provide some useful info, though I can't vouch for
how accessible they are themselves.

- IBM's WCAG 2.0 Compliance Costing Model
<https://www-03.ibm.com/able/education/downloads/IBM_WCAG_2.0_Compliance_Costing_Model_CSUN13.pdf>
- Cost Savings of Early Accessibility
<https://www-03.ibm.com/able/education/downloads/CostSavingsofEarlyAccessibility-CSUN-2012_accessible_IBM.pdf>
- Cost Case Studies of CampusWeb Accessibility
<http://ncdae.org/presentations/2013/CSUN/cost.pdf>;


On Fri, Sep 8, 2017 at 1:40 PM, Tim Harshbarger <
<EMAIL REMOVED> > wrote:

> I think it is extremely tough to find stats specifically for accessibility
> or inclusive design.
>
> You should be able to find stats on how much it costs to fix defects at
> various stages of a project (including post-implementation). I can't
> imagine there is a reason why addressing accessibility defects would have a
> significantly different cost than other defects like usability,
> functionality, or security. However, you might need to persuade your
> audience that accessibility defects aren't really any different than any
> other defect when it comes to repairing them. They all require that people
> have some level of knowledge about that type of defect in order to be able
> to identify and fix them. The more competent their knowledge level, the
> easier it will be to identify and fix the defect.
>
> I think you should be able to prove that the cost of addressing defects in
> design and development are so much less than fixing them as part of
> remediation that there is no way you could ever run a remediation project
> for less than what it would have cost you to have addressed the defects
> during design and development.
>
> Also, you might want to find examples where "remediation" can't fix the
> problem. That is the remediation needed to fix some problems can involve
> completely redesigning something from scratch.
>
> Hopefully that helps somewhat.
>
> Thanks,
> Tim
>