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Re: Remediation Cost Versus Inclusive Design Cost

for

From: Robert Fentress
Date: Sep 8, 2017 12:20PM

Ha ha! I just noticed Tim is one of the presenters for one of these.
Small world.

On Fri, Sep 8, 2017 at 2:18 PM, Robert Fentress < <EMAIL REMOVED> > wrote:

> These resources might provide some useful info, though I can't vouch for
> how accessible they are themselves.
>
> - IBM's WCAG 2.0 Compliance Costing Model
> <https://www-03.ibm.com/able/education/downloads/IBM_WCAG_2.0_Compliance_Costing_Model_CSUN13.pdf>
> - Cost Savings of Early Accessibility
> <https://www-03.ibm.com/able/education/downloads/CostSavingsofEarlyAccessibility-CSUN-2012_accessible_IBM.pdf>
> - Cost Case Studies of CampusWeb Accessibility
> <http://ncdae.org/presentations/2013/CSUN/cost.pdf>;
>
>
> On Fri, Sep 8, 2017 at 1:40 PM, Tim Harshbarger <tim.harshbarger.cqwg@
> statefarm.com> wrote:
>
>> I think it is extremely tough to find stats specifically for
>> accessibility or inclusive design.
>>
>> You should be able to find stats on how much it costs to fix defects at
>> various stages of a project (including post-implementation). I can't
>> imagine there is a reason why addressing accessibility defects would have a
>> significantly different cost than other defects like usability,
>> functionality, or security. However, you might need to persuade your
>> audience that accessibility defects aren't really any different than any
>> other defect when it comes to repairing them. They all require that people
>> have some level of knowledge about that type of defect in order to be able
>> to identify and fix them. The more competent their knowledge level, the
>> easier it will be to identify and fix the defect.
>>
>> I think you should be able to prove that the cost of addressing defects
>> in design and development are so much less than fixing them as part of
>> remediation that there is no way you could ever run a remediation project
>> for less than what it would have cost you to have addressed the defects
>> during design and development.
>>
>> Also, you might want to find examples where "remediation" can't fix the
>> problem. That is the remediation needed to fix some problems can involve
>> completely redesigning something from scratch.
>>
>> Hopefully that helps somewhat.
>>
>> Thanks,
>> Tim
>>