WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: Poll: HTML Emails vs. Plain Text Emails

for

From: Jonathan Cohn
Date: Sep 20, 2017 10:31AM


I ingeneral prefer the HTML messages also.

I have three grievances with HTML messages one of which has already been
mentioned. Specifically when graphics are either not labeled or are
improperly labeled.

The other one seems to be particular to the implementation of Gmail on the
web especially when running on one of my Mac OS systems. In these cases if
GMAIL gives the message about graphics / images not being loaded from a
spepecific sender then where there are graphical links I get a long
alphanumeric string spoken.
Also, some e-mail clients are not great with presenting tables to Screen
Readers.


On Wed, Sep 20, 2017 at 11:16 AM Don Mauck < <EMAIL REMOVED> > wrote:

> I agree, HTML is much better for me as well.
>
> -----Original Message-----
> From: Beranek, Nicholas via WebAIM-Forum [mailto:
> <EMAIL REMOVED> ]
> Sent: Wednesday, September 20, 2017 9:15 AM
> To: JP Jamous < <EMAIL REMOVED> >; WebAIM Discussion List <
> <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Poll: HTML Emails vs. Plain Text Emails
>
> Thank you, JP; I appreciate the response! That's how I feel, too. I want
> screen reader users to enjoy the same benefits of scanning headings and
> links to aid in navigation. Plain text simply does not offer
> that.-----Original Message-----From: JP Jamous [mailto: <EMAIL REMOVED> ]
> Sent: Wednesday, September 20, 2017 11:03 AMTo: Beranek, Nicholas <
> <EMAIL REMOVED> >; 'WebAIM Discussion List' <
> <EMAIL REMOVED> >Subject: RE: [WebAIM] Poll: HTML Emails vs.
> Plain Text EmailsNick,I personally like HTML e-mails as they have the
> links, bullets, numbers and other tabular information. However, some
> e-mails are way too large as far as content, which forces JAWS to take a
> long time to render the HTML. Those, I prefer them in plain text. If it is
> going to take my SR almost 2 minutes to respond to me, I am deleting that
> e-mail.The other part of HTML e-mails is that they have to be composed
> properly. I use the Outlook client and it does strip the images out of the
> e-mail for security reasons. I am fine with that. As long as the link has
> some alternative text. I never tried it via code myself, but adding
> aria-label="Check Your Balance" would be better than the Alt attribute as
> the image would get blocked.Plain text lacks a lot of that convenience and
> you want to provide your customers with that convenience. If my bank sends
> me a plain e-mail, I would not want to copy and paste each URL in
> it.-----Original Message-----From: WebAIM-Forum [mailto:
> <EMAIL REMOVED> ] On Behalf Of Beranek, Nicholas via
> WebAIM-ForumSent: Wednesday, September 20, 2017 9:52 AMTo: WebAIM
> Discussion List < <EMAIL REMOVED> >Subject: [WebAIM] Poll:
> HTML Emails vs. Plain Text EmailsHi folks,We strive to provide our
> customers with accessible HTML emails that everyone can enjoy. We have also
> provided plain text emails as an accommodation if the customer requests
> that format. We'd like to know how many of you opt for plain text emails.
> Would you mind responding to me directly with your answer? I have noticed
> many of you will respond with plain text emails that you've composed.If
> you'd like to discuss emails within the forum, then feel free to reply to
> all.Thank you!Nick BeranekCapital
> One> contained in this e-mail is confidential and/or proprietary to Capital One
> and/or its affiliates and may only be used solely in performance of work or
> services for Capital One. The information transmitted herewith is intended
> only for use by the individual or entity to which it is addressed. If the
> reader of this message is not the intended recipient, you are hereby
> notified that any review, retransmission, dissemination, distribution,
> copying or other use of, or taking of any action in reliance upon this
> information is strictly prohibited. If you have received this communication
> in error, please contact the sender and delete the material from your
> computer.> subscription, visit
> https://urldefense.proofpoint.com/v2/url?u=http-3A__list.webaim.org_&d=DwIGaQ&c=RoP1YumCXCgaWHvlZYR8PQcxBKCX5YTpkKY057SbK10&r=k6hK9kqErmiaM2WPed7yQol4o5B5T2RN9kQnrCNqE7I&m=zsYUXIFs2YS7pjtACibXZJME0ZhMijYfnfNzMjIsYYA&s=QJWZwNpcgOYzRn6ua26NsNI46xNkMf62QuoC7ew3hkk&e> List archives at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__webaim.org_discussion_archives&d=DwIGaQ&c=RoP1YumCXCgaWHvlZYR8PQcxBKCX5YTpkKY057SbK10&r=k6hK9kqErmiaM2WPed7yQol4o5B5T2RN9kQnrCNqE7I&m=zsYUXIFs2YS7pjtACibXZJME0ZhMijYfnfNzMjIsYYA&s=R1mXtAfqD-xoyTpiwnvwm5xz0h62gXc-f4I2zeHw9-k&e> > been checked for viruses by AVG.
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.avg.com&d=DwIGaQ&c=RoP1YumCXCgaWHvlZYR8PQcxBKCX5YTpkKY057SbK10&r=k6hK9kqErmiaM2WPed7yQol4o5B5T2RN9kQnrCNqE7I&m=zsYUXIFs2YS7pjtACibXZJME0ZhMijYfnfNzMjIsYYA&s=GsBqMkmsyAnvMRutH3UzCayOotCZ1fTTMkn_YCa05Mg&e> > contained in this e-mail is confidential and/or proprietary to Capital One
> and/or its affiliates and may only be used solely in performance of work or
> services for Capital One. The information transmitted herewith is intended
> only for use by the individual or entity to which it is addressed. If the
> reader of this message is not the intended recipient, you are hereby
> notified that any review, retransmission, dissemination, distribution,
> copying or other use of, or taking of any action in reliance upon this
> information is strictly prohibited. If you have received this communication
> in error, please contact the sender and delete the material from your
> computer.
> > > https://urldefense.proofpoint.com/v2/url?u=http-3A__list.webaim.org_&d=DwIGaQ&c=RoP1YumCXCgaWHvlZYR8PQcxBKCX5YTpkKY057SbK10&r=k6hK9kqErmiaM2WPed7yQol4o5B5T2RN9kQnrCNqE7I&m=zsYUXIFs2YS7pjtACibXZJME0ZhMijYfnfNzMjIsYYA&s=QJWZwNpcgOYzRn6ua26NsNI46xNkMf62QuoC7ew3hkk&e> List archives at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__webaim.org_discussion_archives&d=DwIGaQ&c=RoP1YumCXCgaWHvlZYR8PQcxBKCX5YTpkKY057SbK10&r=k6hK9kqErmiaM2WPed7yQol4o5B5T2RN9kQnrCNqE7I&m=zsYUXIFs2YS7pjtACibXZJME0ZhMijYfnfNzMjIsYYA&s=R1mXtAfqD-xoyTpiwnvwm5xz0h62gXc-f4I2zeHw9-k&e> > > > > >