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Re: Maroon on white turns to all white for individual withcolorblindness?

for

From: Angela French
Date: May 21, 2018 9:38AM

Is it possible they have background colors turned off somehow?

-----Original Message-----
From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Robert Fentress
Sent: Monday, May 21, 2018 7:20 AM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: [WebAIM] Maroon on white turns to all white for individual with colorblindness?

Hello, all.

We've recently had an anonymous report that an individual with some form of colorblindness (again, unspecified) has had an issue with a particular color combination that is central to our brand. It has to do with 36px text where the colors are #FFFFFF on #861F41, which is white on maroon.
The report is that this user sees this combination as all white. The combination meets WCAG AAA color contrast requirements and appears visible in all colorblindness simulators we've tried, so, for the life of me, I can't imagine what could be causing this issue. We're trying to see if the person would be willing to self-identify, so we can confirm what is, at present, a second-hand report, but does anyone have any ideas on what could be causing this?

Best,
Rob

--
*Rob Fentress*
*Web Accessibility Solutions Designer*
Assistive Technologies at Virginia Tech
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