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Acrobat Accessibility Check vs. PAC 3.0?

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From: Tomlins Diane
Date: Jul 30, 2018 1:39PM

Hi everyone,

Looking for some feedback on these 2 tools. We have a vendor that is telling us NOT to use Acrobat's A11y check tool, and to instead use PAC 3.0. In house, we've been using Acrobat since we don't yet have an Enterprise solution for PDFs.

The vendor states that PAC is the industry standard and "Acrobat should not be used for a checker - That is the reason they were getting so many errors when in fact it was passing when run through the PAC site."

So, what might be the reason for what they think are marked differences between what PAC reports as pass/fail/errors vs. Acrobat ? Is it better to use them in tandem? I'm not crazy about a vendor admonishing us to only use the tool THEY use. I have reviewed PDF's they send back to us as 'passed' and the document will have failures in Acrobat.

The other wrinkle with PAC is it only works on Windows, and we a growing contingent of folks on Macs.

Thanks!

Diane R Tomlins
HCA IT&S | Digital Media
Accessibility SME