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Re: Instructions for Custom Keyboard Shortcuts

for

From: glen walker
Date: Jan 10, 2020 4:33PM

John, thanks for pointing out that Deque's interpretation is
non-normative. That's an important point that is often overlooked.

In this scenario, if the *only* way to perform a certain action is via the
keyboard shortcut, then I'd say it's a failure of 3.3.2. The user has no
way to discover the shortcut.

However, if the same action can be accomplished via other means that are
accessible and discoverable, then not having instructions about the
keyboard shortcut might be more of a usability issue. If there's
documentation separate from the app itself (perhaps via a Help menu or
button) that explains the app's shortcut keys, I think that's sufficient.