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Re: PDF files crushes with screen readers

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From: Jonathan Avila
Date: Mar 9, 2020 2:44PM

Hi, there could be an invalid tag structure causing the issue. You could try checking the document for a valid structure using a tool like AxesQuick fix (if you have access to it) or you could use the validation features found in the Preflight features of Adobe Acrobat Pro or using the tag tree and accessiblity checking tools in Acrobat. Sometimes the tag structure has to be remove to address some corruption issues -- but ideally you would fix any issues in InDesign and export back to PDF to address the situation and keep those exported tags.

Jonathan