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Re: FW: Qualtrics Survey Platform

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From: Morin, Gary (NIH/NCI) [E]
Date: Oct 13, 2020 10:17AM

Hi, Lucy,
So, my suspicion or understanding is correct – it's fairly easy for a person who is NOT using assistive technology to create an accessible survey (out of the box or with accessibility in mind), but a person who does use AT is not going to be able (easily or at all) to create a survey.
Any instructions would be appreciated!

Gary M.


From: Lucy GRECO < <EMAIL REMOVED> >
Sent: Tuesday, October 13, 2020 11:30 AM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Cc: Morin, Gary (NIH/NCI) [E] < <EMAIL REMOVED> >
Subject: Re: [WebAIM] FW: Qualtrics Survey Platform


Well it is possible to create accessible surveys using the platform The biggest problem is is the creation of the surveys is not at all accessible it's purely a drag and drop interface and horrid at best it is not the default setting for accessibility on any of the questions you have to make sure the labels are applied appropriately I can't tell you how often I've seen a qualtric survey with just a row of radio buttons and no association with the label whatsoever and the next and previous buttons being completely unlabeled I will get the instructions that our team uses for the creation for you but for now know that creating them is not an accessible platform whatsoever

On Tue, Oct 13, 2020, 8:15 AM Morin, Gary (NIH/NCI) [E] via WebAIM-Forum < <EMAIL REMOVED> <mailto: <EMAIL REMOVED> >> wrote:

Is anyone using or supporting staff who use the Qualtrics Survey Platform https://www.qualtrics.com/? The staff in NCI's analytics and research branch, which conducts surveys of https://www.cancer.gov/ users, would like and welcome any suggestions and comments on best practices – what to ensure, what to avoid – from an accessibility and disability inclusion angle.
They haven't gotten any negative comments or input regarding accessibility but would like to ensure that they're ahead of the game!

Gary M. Morin, Section 508 Coordinator
NCI Office of Communications and Public Liaison (OCPL)
NCI Shady Grove Campus, Room 2E-568
9609 Medical Center Drive
Rockville, MD 20850
(240) 276-6920

Web Accessibility - Section 508 Compliance<https://mynci.cancer.gov/topics/web-accessibility-section-508-compliance>: NCI Home Page for Section 508 Guidance
How Do I Make Documents 508-Conformant?<https://mynci.cancer.gov/topics/how-do-i-make-documents-508-conformant>: How Do I Go About Formatting Microsoft Office Documents and PDF Files (new MyNCI page, 4/28/2020)