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Re: Question regarding live caption

for

From: Christine Hogenkamp
Date: May 25, 2021 1:00PM

Hi Björn,

When you say "Their web-based software allows to change the font, font
size, colour etc." first thing I think of is whether the captioning
software works similarly to one of those overlay website plugins type
interfaces that is supposed to automatically add accessibility
functionality to the existing page regardless of the original code. Because
if that's the case, then that could be the cause of your user's issues,
that the end result is just not very useable/accessible if it's being
auto-generated.

Do you have a link handy to the captioned video page in question?

*x*
*Christine Hogenkamp (She, Her)*
Front-end Developer

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On Tue, May 25, 2021 at 2:00 PM < <EMAIL REMOVED> >
wrote:

> ---------- Forwarded message ----------
> From: "Björn Fisseler" < <EMAIL REMOVED> >
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Cc:
> Bcc:
> Date: Tue, 25 May 2021 18:32:35 +0200
> Subject: Re: [WebAIM] Question regarding live caption
> Okay, thanks. I think I didn't make my point clear enough. The question
> wasn't about who benefits from captions, but whether the captions itself
> would have to be technically fully accessible.
>
> The participant who identified as being blind said that the captions, who
> were presented to her using a web browser, weren't accessible to her using
> a screen reader. We asked a service provider to do the live captioning and
> they used their own specific web-based software. Their regular clients are
> people who are deaf or hard of hearing. Their web-based software allows to
> change the font, font size, colour etc. Text is presented as plain text
> using HTML paragraphs. But for example, you cannot change the reading order
> (text scrolls from bottom to top), which can cause problems in case you use
> a screen reader. Also the content refreshed regularly, which could be
> announced to users of screen readers.
>
> So I think we should do some more techical testing on these. But it also
> depends on how proficient the screen reader users are in operating their
> software.
>
> Regards
>
> Björn
>
>
> Am Di., 25. Mai 2021 um 18:26 Uhr schrieb Lucy GRECO < <EMAIL REMOVED>
> >:
>
> > Hello
> >
> > I WOULD BE SUPPRIZED TO FIND THE CAPTION WEB SITE NOT ACCESSABLE. THAT
> > STRIKES ME AS NOT LIKELY HAVE YOU CHECKED THAT WEB SITE YOUR SELF MAYBE
> IT
> > JUST NEEDED BETTTER DIRECTIONS FOR A SCREENREADER USER AFTER ALL
> CAPTIONS
> > ARE TEXT AREN'T THEY
> > Lucia Greco
> > Web Accessibility Evangelist
> > IST - Architecture, Platforms, and Integration
> > University of California, Berkeley
> > (510) 289-6008 skype: lucia1-greco
> > http://webaccess.berkeley.edu
> > Follow me on twitter @accessaces
> >
> >
> >
> > On Tue, May 25, 2021 at 9:17 AM Polling, Neil <
> <EMAIL REMOVED>
> > >
> > wrote:
> >
> > > Additionally captions can be used in such a way that they aren't just
> > > showing what people are saying, but also include descriptions of what
> is
> > > happening. So if there are captions that are providing context that
> > would
> > > normally be provided through vision, if those captions aren't also in
> > some
> > > way being read aloud then the overall experience would be inaccessible
> to
> > > those with vision impairments.
> > >
> > > Neil Polling | Quality Assurance Analyst | Broadridge Financial
> > Solutions,
> > > Inc.
> > > 525 S. Lake Avenue | Duluth, MN | USA | p 218-464-5344 | m 218-409-3019
> > >
> > > broadridge.com
> > >
> > >