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Re: PDF links and JAWS

for

From: Laura Roberts
Date: Feb 1, 2022 12:25PM

According to Dax Castro, this is a known bug introduced in the October 2021
update.

On Tue, Feb 1, 2022, 11:24 AM Maki Wiering < <EMAIL REMOVED> > wrote:

> We have an interesting conundrum. Our document has table of contents
> links. In Acrobat 64-bit with JAWS 2021 or 2022, the links are announced
> correctly, but Enter does not activate the links. Nothing happens. And this
> is the situation for three expert JAWS users plus their clients.
>
> The links do activate, however, in Acrobat 32-bit and with NVDA. We have
> gone to two big PDF remediator services and they have concluded it is a
> JAWS issue. But I can't find anyone else citing this issue online? What are
> we missing?
>
> Right now, the links have the nested tags "Link" and "Link OBJR".
>
> Any insight, things to try, would be so welcome.
>
> Maki Wiering
>
> > > > >