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Re: Your experience with Foxit

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From: Laura Roberts
Date: Jun 28, 2024 12:39PM

Thanks Karen for the detailed list.
Some good news on one issue - I reported the expansion text bug to them and
they repaired it in the May update.
And that's one thing I can say for them - their tech support was responsive
unlike Adobe.

On Fri, Jun 28, 2024 at 12:48 PM Karen McCall < <EMAIL REMOVED> > wrote:

> At one time, there was a price point advantage with Foxit, but in December
> 2023 they went to a subscription model so am not sure the price advantage
> still exists.
>
> I find that there are tools missing from Foxit, I have to add the Tags,
> Content and Order Panels EVERY time I launch it and sometimes even when I
> switch documents.
>
> I can't test things like changes in language or using the expansion text
> for acronyms in it using JAWS because it doesn't seem to support either the
> screen reader or the <Span> tag for those purposes. I end up using Acrobat
> to fill in the gaps.
>
> The keyboard support is about the same as Acrobat, there are some keyboard
> commands but often they drop off once you leave the main Ribbon tab. I
> can't use F2 in the Tags Tree to edit a Tag, I have to double click.
>
> For scanned documents, I tested both Acrobat and Foxit about a month or
> two ago to get updated information. Foxit failed miserably. The text
> recognition process is not intuitive, often flies by without waiting for
> you to answer or click on the next step. When I got a list of suspect text,
> only two instances in the one-page document, and confirmed they were
> recognized correctly, I then tagged the PDF and ended up with a one page
> document of empty <P>. Tags.
>
> I'm still using the old UI in Acrobat as long as I can as the new one
> simply doesn't meet my needs in terms of being able to customize my
> workspace. There are also a lot of things called "rails" in the new UI
> which are meaningless and I find the verbosity of tools is just too much.
>
> Anyway, Foxit, like Acrobat, has its issues. I tend to stick with Acrobat
> because I can test more, don't have to keep adding my tools to the
> Navigation Panel, and don't end up having to go back to Acrobat because a
> tool or part of a tool is missing.
>
> My 2 cents CAD.
>
> I know the Canadian government switched to Foxit a few years ago.
>
> Cheers, Karen
>
>