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Re: What Alt Format works for you?

for

From: charis533
Date: Nov 13, 2024 3:39AM

Hello:

I usually go to the website or app to read my bills using a screen reader. For me it is the fastest way to get the information.

I used to request bills in Braille when available, however, they usually came a couple weeks after the print bill and the print bill was still considered the bill. There was no leniency if you used the Braille. You are still expected to get the bill paid on time based on the information on the print bill.

I appreciate the company having choices. What is accessible to one person may not be accessible to another person.


Charis Austin