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From: Jennifer Sutton
Date: Wed, Apr 20 2011 11:18AM
Subject: Contacting Organizations about Inaccessible Websites
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Hello:

I've changed the subject line.

I recommend the use of this document from the W3C's Education and
outreach Working Group. See:

Contacting Organizations about Inaccessible Websites
http://www.w3.org/WAI/users/inaccessible

Jennifer

At 11:48 PM 4/19/2011, you wrote:
>this group has often discussed best practices in making websites accessible
>from developer's angle. the other side of accessibility is what users of
>assistive tech can do when they encounter such inaccessible sites.
>does this very knowledgeable group have any answers to this?