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From: Chagnon | PubCom
Date: Mon, Nov 17 2014 2:21PM
Subject: US DOJ settles with Peapod
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Below, a DOJ announcement that they settled accessibility issues with the
online grocery ordering system PeaPod. Very interesting. PeaPod is owned by
Ahold, a large Dutch food conglomerate that bought out several grocery store
chains in the US and is the 9th largest grocery retailer in the US. Ahold
acquired the online PeaPod service when it purchased one of the local
chains.



This decision could have long-term effects on all commercial online
services.



Here's the announcement.

The Justice Department announced today
<http://links.govdelivery.com:80/track?type=click&;enid=ZWFzPTEmbWFpbGluZ2lkP
TIwMTQxMTE3LjM4MjkyMDQxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MTExNy4zODI5MjA0M
SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3Mjg3Njk2JmVtYWlsaWQ9YmV2aUBwdWJjb20uY29tJ
nVzZXJpZD1iZXZpQHB1YmNvbS5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&10
0&&&http://www.justice.gov/opa/pr/justice-department-enters-settlement-agree
ment-peapod-ensure-peapod-grocery-delivery-website> that it has entered
into a Settlement Agreement with Ahold U.S.A., Inc. and Peapod, LLC (Peapod)
<http://links.govdelivery.com:80/track?type=click&;enid=ZWFzPTEmbWFpbGluZ2lkP
TIwMTQxMTE3LjM4MjkyMDQxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MTExNy4zODI5MjA0M
SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3Mjg3Njk2JmVtYWlsaWQ9YmV2aUBwdWJjb20uY29tJ
nVzZXJpZD1iZXZpQHB1YmNvbS5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&10
1&&&http://www.ada.gov/peapod_sa.htm>; , the owners and operators of
www.peapod.com
<http://links.govdelivery.com:80/track?type=click&;enid=ZWFzPTEmbWFpbGluZ2lkP
TIwMTQxMTE3LjM4MjkyMDQxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MTExNy4zODI5MjA0M
SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3Mjg3Njk2JmVtYWlsaWQ9YmV2aUBwdWJjb20uY29tJ
nVzZXJpZD1iZXZpQHB1YmNvbS5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&10
2&&&http://www.peapod.com>; , to remedy alleged violations of the Americans
with Disabilities Act (ADA). The agreement resolves the Department's
allegations that www.peapod.com <http://www.peapod.com>; is not accessible
to some individuals with disabilities, including individuals who are blind
or have low vision, are deaf or hard of hearing, and individuals who have
disabilities affecting manual dexterity. Under the agreement, Peapod will
adopt measures to ensure that users with disabilities are able to fully and
equally enjoy the various goods, services, facilities, and accommodations
provided through www.peapod.com <http://www.peapod.com>; , including:
conforming the website and mobile applications to, at minimum, the Web
Content Accessibility Guidelines 2.0
<http://links.govdelivery.com:80/track?type=click&;enid=ZWFzPTEmbWFpbGluZ2lkP
TIwMTQxMTE3LjM4MjkyMDQxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MTExNy4zODI5MjA0M
SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3Mjg3Njk2JmVtYWlsaWQ9YmV2aUBwdWJjb20uY29tJ
nVzZXJpZD1iZXZpQHB1YmNvbS5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&10
3&&&http://www.w3.org/TR/WCAG20/>; Level AA Success Criteria (WCAG 2.0 AA),
except for certain third party content; designating a Web Accessibility
Coordinator; adopting a Web Accessibility Policy; soliciting customer
feedback on how website accessibility can be improved; providing automated
and user website and mobile application accessibility testing; and training
Peapod's website content personnel on website accessibility.

To find out more about this settlement agreement
<http://links.govdelivery.com:80/track?type=click&;enid=ZWFzPTEmbWFpbGluZ2lkP
TIwMTQxMTE3LjM4MjkyMDQxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MTExNy4zODI5MjA0M
SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3Mjg3Njk2JmVtYWlsaWQ9YmV2aUBwdWJjb20uY29tJ
nVzZXJpZD1iZXZpQHB1YmNvbS5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&10
4&&&http://www.ada.gov/peapod_sa.htm>; or the ADA, call the Justice
Department's toll-free ADA Information Line
<http://links.govdelivery.com:80/track?type=click&;enid=ZWFzPTEmbWFpbGluZ2lkP
TIwMTQxMTE3LjM4MjkyMDQxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MTExNy4zODI5MjA0M
SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3Mjg3Njk2JmVtYWlsaWQ9YmV2aUBwdWJjb20uY29tJ
nVzZXJpZD1iZXZpQHB1YmNvbS5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&10
5&&&http://www.ada.gov/infoline.htm>; at 800-514-0301 or 800-514-0383 (TDD),
or access its ADA website at www.ada.gov
<http://links.govdelivery.com:80/track?type=click&;enid=ZWFzPTEmbWFpbGluZ2lkP
TIwMTQxMTE3LjM4MjkyMDQxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MTExNy4zODI5MjA0M
SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3Mjg3Njk2JmVtYWlsaWQ9YmV2aUBwdWJjb20uY29tJ
nVzZXJpZD1iZXZpQHB1YmNvbS5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&10
6&&&http://www.ada.gov>; .

- Posted by Bevi Chagnon

- PubCom.com - Trainers, Consultants, Designers, and Developers.

- Print, Web, Acrobat, XML, eBooks, and U.S. Federal Section 508
Accessibility.

- 508 Workshop: www.workshop.pubcom.com <http://www.workshop.pubcom.com>;

- US Federal Training: www.gpo.gov/customers/theinstitute.htm
<http://www.gpo.gov/customers/theinstitute.htm>;

From: Greg Gamble
Date: Mon, Nov 17 2014 3:52PM
Subject: Re: US DOJ settles with Peapod
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Easier link to access the site

http://www.justice.gov/opa/pr/justice-department-enters-settlement-agreement-peapod-ensure-peapod-grocery-delivery-website


Greg

From: Clark, Michelle - NRCS, Washington, DC
Date: Tue, Nov 18 2014 6:11AM
Subject: Re: US DOJ settles with Peapod
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Great! Pea Pod is part of Giant Foods. I have been blind for ten years and have never been able to navigate the site easily using JAWS.

Michelle