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Thread: Alternative Formats
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From: Merenstein, Josh
Date: Fri, Nov 01 2024 7:38AM
Subject: Alternative Formats
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Hello Everyone,
I am currently working for a company where we are sending out alternate formats for certain documents and communications for our customers. These include Braille, Audio, Data, and Large Print Formats.
I was wondering if anyone has experience with these alternative formats and how they receive them from businesses that they request them from. What formats do they come in and what are the feedback on those formats? Do people like certain formats from certain companies and not others? What would the differences be between those likes and dislikes?
Any answers would be greatly appreciated!
Best,
Josh
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From: Geethavani.Shamanna
Date: Fri, Nov 01 2024 7:50AM
Subject: Re: Alternative Formats
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When I created a new bank account several years ago, I requested the terms and conditions document to be sent to me in braille. A week or so later when I had forgotten about it, I received a huge box with several volumes of braille books. It turned out that this bank got everything printed out in grade 1 braille, so the terms and conditions document took up several volumes of braille paper. That was the last time I ever requested braille documentation.
Geetha
From: Sailesh Panchang
Date: Fri, Nov 01 2024 8:52AM
Subject: Re: Alternative Formats
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It is best to ask the user what format she / he wishes. Perhaps the
website can list the different formats you offer upon a specific request
being made.
Thanks
Sailesh Panchang | +1 (571) 344-1765
Technical Solutions Architect
Email: = EMAIL ADDRESS REMOVED =
Deque Systems Inc | - Accessibility for Good | www.deque.com
On Fri, Nov 1, 2024 at 9:38 AM Merenstein, Josh via WebAIM-Forum <
= EMAIL ADDRESS REMOVED = > wrote:
> Hello Everyone,
>
> I am currently working for a company where we are sending out alternate
> formats for certain documents and communications for our customers. These
> include Braille, Audio, Data, and Large Print Formats.
>
> I was wondering if anyone has experience with these alternative formats
> and how they receive them from businesses that they request them from. What
> formats do they come in and what are the feedback on those formats? Do
> people like certain formats from certain companies and not others? What
> would the differences be between those likes and dislikes?
>
> Any answers would be greatly appreciated!
>
> Best,
> Josh
>
> ----------------------------------------------------------------------
> The information contained in this message is confidential proprietary
> property of Nelnet, Inc. and its affiliated companies (Nelnet) and is
> intended for the recipient only. Any reproduction, forwarding, or copying
> without the express permission of Nelnet is strictly prohibited. If you
> have received this communication in error, please notify us immediately by
> replying to this e-mail.
> > > > >