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From: Itzel McClaren (US - IFS)
Date: Thu, Mar 18 2021 11:02AM
Subject: Jaws screen reader reading in a different language
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Hi guys, we tested a page with a Jaws user. The page is in English. The
first time they went through the page, Jaws was able to read the text in
English. However, when the same user accessed the page a second time,
clicked a link, got out of the page then returned, Jaws then switched from
reading in English to reading in another language. We are trying to figure
out what the issue is. Thoughts?

--
*Itzel McClaren*
PwC | *Digital Learning Manager*
*Digital accelerator, Accessibility champion*
Austin | +1 (512) 450 4012
PricewaterhouseCoopers LLP
pwc.com <https://www.pwc.com>

Upcoming OOO
03/10/2021

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From:
Date: Thu, Mar 18 2021 11:07AM
Subject: Re: Jaws screen reader reading in a different language
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Some more information and a link to the website would be helpful.

* What version of Jaws
* What is the default language of the OS?
* Are there other languages enabled on the OS?
* Which browser?
* What language codes are set on the page and/or its parts?
* Is the behaviour consistent and replicable?
* If yes, does it happen in other browsers?


Léonie.
On 18/03/2021 17:02, Itzel McClaren (US - IFS) via WebAIM-Forum wrote:
> Hi guys, we tested a page with a Jaws user. The page is in English. The
> first time they went through the page, Jaws was able to read the text in
> English. However, when the same user accessed the page a second time,
> clicked a link, got out of the page then returned, Jaws then switched from
> reading in English to reading in another language. We are trying to figure
> out what the issue is. Thoughts?
>

--
Director @TetraLogical
https://tetralogical.com/

From: JP Jamous
Date: Fri, Mar 19 2021 1:29AM
Subject: Re: Jaws screen reader reading in a different language
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Other things to consider are:
1. Is JAWS using the manufacturer default settings?
2. Are any of the Vocalizer Expressive voices installed?
3. Is JAWS recognizing the language attribute in the page markup or is it identifying it based on the screen layout?

I have my personal JAWS default settings set to use Vocalizer Expressive to guess the type of language. That works quite nicely with emails and other content, where a default language is not set and the content is written in various languages. For the most part, JAWS flips automatically between English, French and Arabic without a problem.

I have noticed that on certain sites, I have to modify the Vocalizer Settings to obtain the language from the markup. Otherwise, the synthesizer might accidentally misinterpret certain font types as French and switch to the French voices.






=================================================Jean-Pierre Jamous
Principal Digital Accessibility Engineer
"The only limitations in life are those we set for ourselves"
=================================================

-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Léonie Watson
Sent: Thursday, March 18, 2021 12:08 PM
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Cc: Itzel McClaren (US - IFS) < = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] Jaws screen reader reading in a different language

Some more information and a link to the website would be helpful.

* What version of Jaws
* What is the default language of the OS?
* Are there other languages enabled on the OS?
* Which browser?
* What language codes are set on the page and/or its parts?
* Is the behaviour consistent and replicable?
* If yes, does it happen in other browsers?


Léonie.
On 18/03/2021 17:02, Itzel McClaren (US - IFS) via WebAIM-Forum wrote:
> Hi guys, we tested a page with a Jaws user. The page is in English.
> The first time they went through the page, Jaws was able to read the
> text in English. However, when the same user accessed the page a
> second time, clicked a link, got out of the page then returned, Jaws
> then switched from reading in English to reading in another language.
> We are trying to figure out what the issue is. Thoughts?
>

--
Director @TetraLogical
https://tetralogical.com/