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From: Karen McCall
Date: Fri, Jul 30 2021 3:04PM
Subject: Acrobat Reader X Portfolio Problem
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I have 2 PDF portfolios that were created against my better judgement in Acrobat 10.

I can't open either of them in Acrobat Pro DC. I get a message saying I can only open them in Reader X.

Does anyone know where I can get a copy of Adobe Reader X?

Or, does anyone know how to open a PDF portfolio created inX in Pro DC. I've even tried opening it in other apps.

There is no help of the Internet that I can find.

…I can't find a setting in Pro DC to allow me to open X files.

Cheers, Karen

Get Outlook for iOS<https://aka.ms/o0ukef>

From: Laura Harley
Date: Sat, Jul 31 2021 9:53AM
Subject: Re: Acrobat Reader X Portfolio Problem
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Karen —

Have you tried seaching for "Adobe Acrobat Reader X?"

Here is a link I found for Reader X. The text says that it will open all versions of Acrobat Reader. I'm not having your problem, so can't test to see if it will work for your situation.

https://get.adobe.com/reader/ <https://get.adobe.com/reader/>

Laur
------------------------------------------------------------------
Laura Harley
Sr. Information Architect, Interaction Designer,UI Developer
Haverhill, MA 01832



> On Jul 30, 2021, at 5:04 PM, Karen McCall < = EMAIL ADDRESS REMOVED = > wrote:
>
> I have 2 PDF portfolios that were created against my better judgement in Acrobat 10.
>
> I can't open either of them in Acrobat Pro DC. I get a message saying I can only open them in Reader X.
>
> Does anyone know where I can get a copy of Adobe Reader X?
>
> Or, does anyone know how to open a PDF portfolio created inX in Pro DC. I've even tried opening it in other apps.
>
> There is no help of the Internet that I can find.
>
> …I can't find a setting in Pro DC to allow me to open X files.
>
> Cheers, Karen
>
> Get Outlook for iOS<https://aka.ms/o0ukef>
> > > >

From: L Snider
Date: Sat, Jul 31 2021 11:30AM
Subject: Re: Acrobat Reader X Portfolio Problem
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Hi Karen,

I have Acrobat Pro XI on one of my training computers. If you can't fix it
otherwise, let me know and I am happy to help. I believe XI was okay, but I
think X was taken out of the list of stuff they open a while back (just my
experience).

Cheers

Lisa



On Fri, Jul 30, 2021 at 6:04 PM Karen McCall < = EMAIL ADDRESS REMOVED = > wrote:

> I have 2 PDF portfolios that were created against my better judgement in
> Acrobat 10.
>
> I can't open either of them in Acrobat Pro DC. I get a message saying I
> can only open them in Reader X.
>
> Does anyone know where I can get a copy of Adobe Reader X?
>
> Or, does anyone know how to open a PDF portfolio created inX in Pro DC.
> I've even tried opening it in other apps.
>
> There is no help of the Internet that I can find.
>
> …I can't find a setting in Pro DC to allow me to open X files.
>
> Cheers, Karen
>
> Get Outlook for iOS<https://aka.ms/o0ukef>
> > > > >

From: Karen McCall
Date: Sun, Aug 01 2021 6:48AM
Subject: Re: Acrobat Reader X Portfolio Problem
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OK, on a "hunch" I copied the PDF Portfolio from the SD card to an external hard drive It opens no problem. So apparently you can archive PDF content, especially portfolios, but they can't be archived on SD cards or CD's and have to be archived on internal or external hard drives.

Sigh.

Thanks to everyone who responded. I hadn't tried this before because I haven't had any problems opening PDF content, including portfolios, from storage devices like SD cards.

Cheers, Karen

From: L Snider
Date: Sun, Aug 01 2021 7:29AM
Subject: Re: Acrobat Reader X Portfolio Problem
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Karen, that is so weird! Thanks for sharing!

Cheers

Lisa

On Sun, Aug 1, 2021 at 9:48 AM Karen McCall < = EMAIL ADDRESS REMOVED = > wrote:

> OK, on a "hunch" I copied the PDF Portfolio from the SD card to an
> external hard drive It opens no problem. So apparently you can archive PDF
> content, especially portfolios, but they can't be archived on SD cards or
> CD's and have to be archived on internal or external hard drives.
>
> Sigh.
>
> Thanks to everyone who responded. I hadn't tried this before because I
> haven't had any problems opening PDF content, including portfolios, from
> storage devices like SD cards.
>
> Cheers, Karen
>
>
>
>